Customer Experience Jobs with a Great Work-Life Balance

RemoteIndia

60 · Good5 day weekUnlimited PTO

Onboarding Guest Experience Coordinator

RemotePhilippines

62 · Good5 day weekBest Place to Work

Team Leader, Operations - Customer Support

Rocket Money

RemoteUSA

59 · Good5 day weekUnlimited PTO$60k – $75k

Inside Sales Representative

3mo

Loka

RemoteNorth Macedonia

74 · GreatRotating 4 day week

Investment Support Specialist

Mercury

RemoteUSA

62 · Good5 day weekUnlimited PTO$65k – $87k

Supervisor, Customer Success Team

RemoteCyprus

62 · Good5 day weekUnlimited PTO€34k – €36k

Senior Manager of Customer Support

10d

HappyCo

RemoteUSA

62 · Good5 day weekUnlimited PTO

Technical Account Manager

11d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Technical Account Manager

11d

RemoteUSA

60 · Good5 day weekUnlimited PTO

Quality Analyst, Premium Support

24d

Airbnb

RemoteIreland

64 · Good5 day weekVery Flexible€51k – €60k

Vice President of Technical Services

2mo

CaptivateIQ

RemoteUSA

64 · Good5 day weekVery Flexible$225k – $330k

Manager, Customer Support (LATAM)

23d

RemoteMexico

62 · Good5 day weekBest Place to Work

Senior Product Manager, Help Center (CX Automation)

27d

RemoteIndia

62 · Good5 day weekUnlimited PTO₹6.6M

Director of Customer Support

1mo

RemoteNorth America

62 · Good5 day weekBest Place to Work$180k – $190k

Account Executive - Enterprise

16d

Glia

RemoteUSA

57 · Good5 day weekBest Place to Work

AVP, Energy & Utilities Industry GTM

1mo

RemoteUSA

57 · Good5 day weekBest Place to Work$206k – $371k

Director, CX Operations

2mo

ClickUp

RemoteUSA

57 · Good5 day weekBest Place to Work$222k – $270k

Principal Product Manager, Google Gemini Enterprise for Customer Experience (GECX)

2mo

Five9

RemoteUSA

57 · Good5 day weekBest Place to Work

Technical Account Manager

11d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Manager, Technical Support

18d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Technical Account Manager

27d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Technical Account Manager

27d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Manager, Technical Support

1mo

RemoteIndia

60 · Good5 day weekUnlimited PTO

Technical Support Engineer 2 (Email Infra) (EMEA)

2mo

RemoteIndia

60 · Good5 day weekUnlimited PTO

Energy Sales Specialist

Smartest Energy

HybridManchester, UK

92 · Excellent4 day week80% pay

Lifecycle Marketing Senior Manager - North/South Americas

Wise

HybridAustin, USA

69 · Good5 day weekGenerous PTO

Technical Support Specialist

HybridNew York City, USA

57 · Good5 day weekBest Place to Work$64k – $100k

Technical Support Specialist

HybridChicago, USA

57 · Good5 day weekBest Place to Work$60k – $95k

Customer Engagement Manager, Vaccines

HybridPetaling Jaya, Malaysia

59 · Good5 day weekGenerous PTO

Customer Care Manager - US Payroll

HybridChennai, India

58 · Good5 day weekBest Place to Work

Senior Customer Success Manager

HybridChicago, USA

57 · Good5 day weekBest Place to Work$102k – $159k

Customer Engagement Manager

HybridHo Chi Minh City, Vietnam

59 · Good5 day weekGenerous PTO

Head of Operations & Customer Experience

12d

HybridSantiago, Chile

73 · GreatRotating 4 day week

Manager, Professional Services

Vena Solutions

OnsiteIndore, India

58 · Good5 day weekBest Place to Work

Principal, CX Standards & Operating Systems

Hybrid

58 · Good5 day weekBest Place to Work$112k – $229k

Senior Territory Representative, Companion Animal

Merck

HybridRahway, USA

59 · Good5 day weekGenerous PTO

Customer Success Executive

1mo

HybridLima, Peru

73 · GreatRotating 4 day week

Head of Operations & Customer Experience

2mo

HybridLima, Peru

73 · GreatRotating 4 day week

Technical Support Engineer

3mo

HybridTokyo, Japan

73 · GreatHalf day fridays

Japanese Speaking Technical Support Engineer

3mo

HybridSingapore, Singapore

73 · GreatHalf day fridays

Associate Manager, Premium & Wealth

11d

HybridLondon, UK

62 · Good5 day weekUnlimited PTO£72k

Consultant - Process Transformation

HybridSão Paulo, Brazil

57 · Good5 day weekBest Place to Work

Mid-level Data Analyst – Process Transformation

OnsiteSão Paulo, Brazil

57 · Good5 day weekBest Place to Work

Senior Customer Support Quality Analyst

17d

Chip

HybridShoreditch, UK

66 · Good5 day weekGenerous PTO£35k

Head of Customer Engagement, Global CE&O

11d

Biogen

HybridBaar, Switzerland

60 · Good5 day weekGenerous PTO

Senior Manager, Product Management - CX

11d

HybridReston, USA

57 · Good5 day weekBest Place to Work

Associate Customer Advocate

1mo

DigitalOcean

HybridHyderabad, India

62 · Good5 day weekBest Place to Work

Senior Manager, Product Management - CX

12d

HybridSeattle, USA

57 · Good5 day weekBest Place to Work

Sales Associate

1mo

PVH Corp.

HybridMirabel, Canada

60 · Good4 day week during Summer

Show all 72 jobs

Every role is a genuine reduced-hours position, manually curated and refreshed daily. How we curate

Got questions?

Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Experience on this page include Twilio, Experian, and Wellhub. Customer Experience roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Experience is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Experience roles span the full seniority range — we list 69 open roles requiring Customer Experience across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Experience hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Customer Experience roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Experience candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Experience on current listings.

Senior Product Manager, Agent Enablement

Affirm

RemoteUSA

61 · Good5 day weekBest Place to Work$173k – $233k

Technical Support Engineer 2 (Email Infra) (EMEA)

RemoteIndia

60 · Good5 day weekUnlimited PTO

Onboarding Guest Experience Coordinator

RemotePhilippines

62 · Good5 day weekBest Place to Work

Team Leader, Operations - Customer Support

Rocket Money

RemoteUSA

59 · Good5 day weekUnlimited PTO$60k – $75k

Inside Sales Representative

3mo

Loka

RemoteNorth Macedonia

74 · GreatRotating 4 day week

Investment Support Specialist

Mercury

RemoteUSA

62 · Good5 day weekUnlimited PTO$65k – $87k

Supervisor, Customer Success Team

RemoteCyprus

62 · Good5 day weekUnlimited PTO€34k – €36k

Senior Manager of Customer Support

10d

HappyCo

RemoteUSA

62 · Good5 day weekUnlimited PTO

Technical Account Manager

11d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Technical Account Manager

11d

RemoteUSA

60 · Good5 day weekUnlimited PTO

Quality Analyst, Premium Support

24d

Airbnb

RemoteIreland

64 · Good5 day weekVery Flexible€51k – €60k

Vice President of Technical Services

2mo

CaptivateIQ

RemoteUSA

64 · Good5 day weekVery Flexible$225k – $330k

Manager, Customer Support (LATAM)

23d

RemoteMexico

62 · Good5 day weekBest Place to Work

Senior Product Manager, Help Center (CX Automation)

27d

RemoteIndia

62 · Good5 day weekUnlimited PTO₹6.6M

Director of Customer Support

1mo

RemoteNorth America

62 · Good5 day weekBest Place to Work$180k – $190k

Account Executive - Enterprise

16d

Glia

RemoteUSA

57 · Good5 day weekBest Place to Work

AVP, Energy & Utilities Industry GTM

1mo

RemoteUSA

57 · Good5 day weekBest Place to Work$206k – $371k

Director, CX Operations

2mo

ClickUp

RemoteUSA

57 · Good5 day weekBest Place to Work$222k – $270k

Principal Product Manager, Google Gemini Enterprise for Customer Experience (GECX)

2mo

Five9

RemoteUSA

57 · Good5 day weekBest Place to Work

Technical Account Manager

11d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Manager, Technical Support

18d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Technical Account Manager

27d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Technical Account Manager

27d

RemoteColombia

60 · Good5 day weekUnlimited PTO

Manager, Technical Support

1mo

RemoteIndia

60 · Good5 day weekUnlimited PTO

Technical Support Engineer 2 (Email Infra) (EMEA)

2mo

RemoteIndia

60 · Good5 day weekUnlimited PTO

Energy Sales Specialist

Smartest Energy

HybridManchester, UK

92 · Excellent4 day week80% pay

Lifecycle Marketing Senior Manager - North/South Americas

Wise

HybridAustin, USA

69 · Good5 day weekGenerous PTO

Technical Support Specialist

HybridNew York City, USA

57 · Good5 day weekBest Place to Work$64k – $100k

Technical Support Specialist

HybridChicago, USA

57 · Good5 day weekBest Place to Work$60k – $95k

Customer Engagement Manager, Vaccines

HybridPetaling Jaya, Malaysia

59 · Good5 day weekGenerous PTO

Customer Care Manager - US Payroll

HybridChennai, India

58 · Good5 day weekBest Place to Work

Senior Customer Success Manager

HybridChicago, USA

57 · Good5 day weekBest Place to Work$102k – $159k

Customer Engagement Manager

HybridHo Chi Minh City, Vietnam

59 · Good5 day weekGenerous PTO

Head of Operations & Customer Experience

12d

HybridSantiago, Chile

73 · GreatRotating 4 day week

Manager, Professional Services

Vena Solutions

OnsiteIndore, India

58 · Good5 day weekBest Place to Work

Principal, CX Standards & Operating Systems

Hybrid

58 · Good5 day weekBest Place to Work$112k – $229k

Senior Territory Representative, Companion Animal

Merck

HybridRahway, USA

59 · Good5 day weekGenerous PTO

Customer Success Executive

1mo

HybridLima, Peru

73 · GreatRotating 4 day week

Head of Operations & Customer Experience

2mo

HybridLima, Peru

73 · GreatRotating 4 day week

Technical Support Engineer

3mo

HybridTokyo, Japan

73 · GreatHalf day fridays

Japanese Speaking Technical Support Engineer

3mo

HybridSingapore, Singapore

73 · GreatHalf day fridays

Associate Manager, Premium & Wealth

11d

HybridLondon, UK

62 · Good5 day weekUnlimited PTO£72k

Consultant - Process Transformation

HybridSão Paulo, Brazil

57 · Good5 day weekBest Place to Work

Mid-level Data Analyst – Process Transformation

OnsiteSão Paulo, Brazil

57 · Good5 day weekBest Place to Work

Senior Customer Support Quality Analyst

17d

Chip

HybridShoreditch, UK

66 · Good5 day weekGenerous PTO£35k

Head of Customer Engagement, Global CE&O

11d

Biogen

HybridBaar, Switzerland

60 · Good5 day weekGenerous PTO

Senior Manager, Product Management - CX

11d

HybridReston, USA

57 · Good5 day weekBest Place to Work

Associate Customer Advocate

1mo

DigitalOcean

HybridHyderabad, India

62 · Good5 day weekBest Place to Work

Senior Manager, Product Management - CX

12d