About Braze
What is Braze?
Braze is the leading customer engagement platform that empowers brands to "Be Absolutely Engaging." Founded in 2011 and headquartered in New York City, the company helps the world's biggest brands deliver great customer experiences that drive value for consumers and businesses alike. From cross-channel messaging and journey orchestration to AI-powered decisioning and optimization, Braze gives marketers a single platform to reach people in the moments that matter. Built on a foundation of composable intelligence, BrazeAI lets marketers combine and activate AI agents, models and features at every touchpoint throughout the customer journey. Now a public company trading on the Nasdaq under the ticker BRZE, Braze powers smarter, faster and more meaningful customer engagement for thousands of brands worldwide.
Where will I work?
Braze is a global, hybrid employer with "more than 2,000 employees globally." Its headquarters are in New York City, with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo, plus team members "working remotely across the world." Braze describes itself as "fostering hybrid ways of working… so you can prioritize work-life harmony," and many roles are tagged as hybrid or remote depending on the team and location. A "curated in-office employee experience" is designed to foster community, team connection and innovation for those near a hub.
What is the Braze team like?
In Braze's own words: "we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew." The culture is anchored by six values — "Take Your Seat at the Table," "Don't Ignore Smoke," "Shape the Future," "Embrace Curiosity," "Seek the Truth," and "Be a Human." Braze sets a high bar, prizing autonomy, accountability and openness to new perspectives, while "our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance." Inclusion is built in through a wide network of Employee Resource Groups, and roles span sales, customer success, data science, engineering and delivery.
Work-Life Balance
Braze frames its culture around "creating work-life harmony as we collectively navigate rapid growth on a global scale." Employees get "flexible paid time off," and Braze has expanded family-friendly leave to "16 weeks of fully paid leave" (18 in the UK) on a gender-neutral basis, "no longer distinguish[ing] between primary and secondary caregivers," plus "up to 12 weeks of fully paid medical and caregiver leave per year." Hybrid and remote ways of working, paired with a comprehensive mental-health benefit available "24/7," support a genuinely balanced approach to work. Braze is Great Place to Work Certified.
Perks and Benefits
Braze offers a comprehensive Total Rewards package. Highlights include "flexible paid time off"; medical, dental, vision, life and disability cover (Braze "pays all or most premiums"); equal paid parental leave; fertility and family-forming support via Carrot ("up to $5,000 USD per year, $25,000 USD lifetime"); a Modern Health mental-health benefit ("eight private coaching sessions, eight therapy sessions, unlimited texting… 24/7"); equity grants of restricted stock (RSUs) plus retirement and an Employee Stock Purchase Plan; 401(k) matching "dollar-for-dollar up to $3,000 per year"; a yearly learning stipend with tuition reimbursement; and an annual company-wide Volunteer Week with donation matching.