35 open positions

Customer Retention Jobs with a Great Work-Life Balance

Browse 35+ customer retention jobs at companies offering 4-day weeks and unlimited PTO—for a better work-life balance. 8 new this week. Hiring companies include MongoDB, Fivetran, and Nexthink.

Schedules on this page

4-day weeks 3
flexible hours 2
unlimited PTO 9
best places to work 11
generous parental leave 4

Updated August 26, 2026

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Customer Success Manager

Owner.com · Remote · Mexico

62 · GoodUnlimited PTO$35k – $40k

Customer Success Manager

Owner.com · Remote · Colombia

62 · GoodUnlimited PTO$35k – $40k

Sales Success Specialist (B2B)

Thumbtack · Remote · Philippines

62 · GoodBest Place to Work

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Customer Success Manager

Case IQ · Remote · Canada

65 · GoodSummer Fridays

Mid-Market Customer Success Manager (Americas)

Ashby · Remote · USA

63 · GoodUnlimited PTO$110k – $161k

Relationship Manager, CX

Gusto · Remote · Chicago, IL, USA

61 · GoodUnlimited PTO$69k – $84k

Head of Customer Experience

13d

Roofr · Remote · Canada

68 · GoodRotating 4 Day Week$200k – $250k

Technical Customer Success Manager (Americas)

1mo

PostHog · Remote · USA

65 · GoodFlexible Hours

Team Lead, Customer Success

23d

AssetWatch · Remote · USA

62 · GoodUnlimited PTO$110k – $136k

Customer Success Manager (Italy)

25d

Geotab · Remote · Italy

61 · GoodFlexible Hours

Senior Customer Success Manager

13d

Salesloft · Remote · USA

58 · GoodBest Place to Work

Regional Account Manager

19d

Acquia · Remote · USA

58 · GoodBest Place to Work$60k – $70k

Manager, Customer Success

2mo

Syndigo · Remote · Germany

57 · GoodBest Place to Work€125k – €156k

Customer Success Manager - France & Southern Europe

Emplifi · Hybrid · London, UK

60 · GoodUnlimited PTO

Customer Success Manager

Tabs · Onsite · New York City, USA

56 · GoodUnlimited PTO$120k – $165k

Customer Success Manager – Upstream

S&P Global · Hybrid · Tokyo, Tokyo, Japan

56 · GoodGenerous Parental Leave

Senior Customer Success Manager

MongoDB · Hybrid · Melbourne, Victoria, Australia

57 · GoodGenerous Parental Leave

Manager - Dealer Accounts

13d

CARFAX · Hybrid · London, ON, Canada

67 · GoodSummer Fridays$75k – $125k

Manager - Dealer Accounts

13d

CARFAX · Hybrid · Centreville, VA, USA

67 · GoodSummer Fridays$85k – $120k

Customer Success Manager - Portuguese & Spanish market

11d

Geotab · Hybrid · Lisbon, Portugal

61 · GoodFlexible Hours

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Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Retention on this page include MongoDB, Fivetran, and Nexthink. Customer Retention roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Retention is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Retention roles span the full seniority range — we list 32 open roles requiring Customer Retention across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Retention hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Customer Retention roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Retention candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Retention on current listings.

Browse all 35 jobs

Customer Retention Jobs with a Great Work-Life Balance

Browse 35+ customer retention jobs at companies offering 4-day weeks and unlimited PTO—for a better work-life balance. 8 new this week. Hiring companies include MongoDB, Fivetran, and Nexthink.

Job listings

Frequently asked questions

Job listings

Frequently asked questions

Narrow these jobs