Updated July 24, 2026

109 open positions

Customer Retention Jobs with a Great Work-Life Balance

Browse 109+ customer retention jobs at companies offering best places to work and unlimited PTO—full pay and a better work-life balance. 19 new this week. Hiring companies include MongoDB, Experian, and Block.

109

Jobs

New This Week

10+

Companies

Updated Daily

Manager II, Pro Success

Thumbtack

RemoteUSA

62 · Good5 day weekBest Place to Work

Sr. Manager, Customer Success

Benepass

RemoteUSA

64 · Good5 day weekUnlimited PTO

Senior Director, Growth Marketing

1mo

Calendly

RemoteUSA

80 · Great5 day weekBest Place to Work

Senior Commercial Account Manager

Salesloft

RemoteUSA

58 · Good5 day weekBest Place to Work

Senior Manager, Account Management

Mitratech

RemoteUSA

57 · Good5 day weekUnlimited PTO

Sr. Customer Success Manager - Enterprise (East)

Smartsheet

RemoteUSA

57 · Good5 day weekBest Place to Work

Customer Success Manager

1mo

Muck Rack

RemoteUK

68 · Good5 day weekGenerous PTO

Customer Account Manager

10d

Acquia

RemoteUSA

58 · Good5 day weekBest Place to Work

Senior Account Manager

10d

Packback

RemoteUSA

57 · Good5 day weekUnlimited PTO

Associate Director, Customer Success

13d

Spring Health

RemoteUSA

62 · Good5 day weekUnlimited PTO

Onboarding Coach - Guest Experience

21d

Cloudbeds

RemotePortugal

62 · Good5 day weekBest Place to Work

Director, CX Delivery

21d

Spring Health

RemoteUSA

62 · Good5 day weekUnlimited PTO

Manager, Technical Professional Services

1mo

JumpCloud

RemoteIndia

62 · Good5 day weekBest Place to Work

Customer Success Manager - Retention

1mo

Owner.com

RemoteUSA or Canada

62 · Good5 day weekUnlimited PTO

Senior Manager of Customer Success (Enterprise)

1mo

Owner.com

RemoteUSA

62 · Good5 day weekUnlimited PTO

Senior Regional Customer Success Manager (EMEA)

1mo

Spring Health

RemoteUK

62 · Good5 day weekUnlimited PTO

Senior Associate, Customer Strategy Analytics & Applied AI

2mo

Owner.com

RemoteUSA or Canada

62 · Good5 day weekUnlimited PTO

Key Account Manager

23d

Affirm

RemoteCanada

61 · Good5 day weekBest Place to Work

Digital Marketing Manager, Biology & Psychology

1mo

W.W. Norton & Company

RemoteUSA

60 · Good4 day week during Summer

Manager, Account Management

1mo

Huntress

RemoteUSA

60 · Good5 day weekBest Place to Work$190k – $210k

Go-To-Market Engineer II, Mid-Market

1mo

Apollo.io

RemoteUSA

59 · Good5 day weekBest Place to Work

Commercial Account Manager

1mo

Salesloft

RemoteUSA

58 · Good5 day weekBest Place to Work

Senior Commercial Account Manager

1mo

Salesloft

RemoteUSA

58 · Good5 day weekBest Place to Work

Senior Lifecycle Marketing Manager

1mo

RemoteUSA

58 · Good5 day weekBest Place to Work

Senior Customer Success Manager II

24d

Demandbase

RemoteUSA

57 · Good5 day weekBest Place to Work

Payment Account Executive

1mo

Tekmetric

RemoteUSA

57 · Good5 day weekBest Place to Work

Manager, Customer Success

1mo

Syndigo

RemoteGermany

57 · Good5 day weekBest Place to Work

Senior Mid-Market Account Director

1mo

Five9

RemoteUSA

57 · Good5 day weekBest Place to Work

Mid-Market Account Director

1mo

Five9

RemoteUSA

57 · Good5 day weekBest Place to Work

Senior Regional Customer Success Manager (EMEA)

1mo

Spring Health

RemoteSpain

62 · Good5 day weekUnlimited PTO

Senior Regional Customer Success Manager (EMEA)

1mo

Spring Health

RemoteEurope +2 more

62 · Good5 day weekUnlimited PTO

Account Manager

28d

Bedrock Learning

HybridLondon, UK

91 · Excellent4 day week100% pay£40k – £50k

Customer Success Manager - Government Sector

3mo

Lucidya

OnsiteRiyadh, Saudi Arabia

87 · Excellent4 day week100% pay

Director of Customer Success

3mo

Lucidya

OnsiteRiyadh, Saudi Arabia

87 · Excellent4 day week100% pay

Manager, Renewals Sales (ASEAN, Korea & India)

10h

ServiceNow

HybridSingapore, Singapore

57 · Good5 day weekBest Place to Work

Sr. Manager, Customer Success

15h

LogicMonitor

HybridLondon, UK

57 · Good5 day weekBest Place to Work

Renewals Operations Specialist

15h

Sectigo

OnsiteChennai, India

57 · Good5 day weekBest Place to Work

Strategic Customer Success Manager

10d

PDQ

HybridSouth Salt Lake, USA

77 · Great4 day week100% pay

Commercial Growth Account Executive - Turkish Speaker

MongoDB

HybridDublin, Ireland

57 · Good5 day weekGenerous Parental Leave

Account Manager - Mid-Market (DACH)

Trustpilot

HybridHamburg, Germany

57 · Good5 day weekBest Place to Work

Lifecycle Campaign Specialist

Wellhub

HybridNew York, USA

57 · Good5 day weekBest Place to Work

Senior Renewal Account Manager

ServiceNow

OnsiteStockholm, Sweden

57 · Good5 day weekBest Place to Work

Head of Customer Success - Data Quality

Experian

HybridSouthbank, Australia

57 · Good5 day weekBest Place to Work

Head of Customer Success - Data Quality

Experian

HybridNorth Sydney, Australia

57 · Good5 day weekBest Place to Work

Regional Account Manager

CARFAX

HybridRaleigh, USA

67 · Good4 day week during Summer

Regional Account Manager

CARFAX

HybridSeattle, USA

67 · Good4 day week during Summer$58k – $111k

Account Manager - Public Sector

Experian

HybridNottingham, UK

57 · Good5 day weekBest Place to Work

Manager, Customer Success Management

MongoDB

HybridMilan or Rome

57 · Good5 day weekGenerous Parental Leave

Customer Success Manager

1mo

PDQ

HybridSouth Salt Lake, USA

77 · Great4 day week100% pay$119k – $130k

Program Leader, Strategic Accounts

11d

EDB

OnsiteMumbai, India

68 · GoodRotating 4 day week

Show all 109 jobs

Every role is a genuine reduced-hours position, manually curated and refreshed daily. How we curate

Got questions?

Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Retention on this page include MongoDB, Experian, and Block. Customer Retention roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Retention is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Retention roles span the full seniority range — we list 108 open roles requiring Customer Retention across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Retention hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Customer Retention roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Retention candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Retention on current listings.