About Five9
What is Five9?
Five9 is a leading provider of cloud contact center software, "bringing the power of cloud innovation to customers worldwide." A pioneer of cloud-delivered contact centers (Nasdaq: FIVN), the company has been "Creating Powerful Customer Connections Since 2001." Today Five9 describes itself as "one of the leading contact center providers," delivering "end-to-end digital engagement, analytics, workforce optimization, and AI and automation" that help businesses turn contact centers into customer-engagement centers of excellence.
Where will I work?
Five9 is headquartered in San Ramon, California, and employs "2,600+ employees around the world," with offices and roles across the US, Portugal, India and the Philippines. Work is hybrid-by-proximity: "This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office." Many roles, including engineering and customer success, are posted as US Remote.
What is the Five9 team like?
Five9 leans on a values-led, "team-first culture" that "enables us to innovate, grow, and thrive while enjoying the journey together." The company says it celebrates "diversity and foster[s] an inclusive environment, empowering our employees to be their authentic selves," and that it operates "at the pace and excitement of a start-up, but with established customers and award-winning products." Its careers site frames the experience plainly: "Sure, you'll work hard, but also have plenty of fun."
Work-Life Balance
Five9 was named to Foundry's Computerworld 2026 Best Places to Work in IT — its third consecutive year — ranking #7 for Workplace Culture among midsize companies. Day-to-day, the company offers "Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave," plus "an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents." Company events run "every other month."
Perks and Benefits
Five9's total reward package starts on day one: "Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost." The company also provides "Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching," a "Generous employee stock purchase plan," and commuter discounts. Five9 "supports pay transparency during the entire recruitment process," publishing salary ranges with total comp that "may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans."