61 open positions

Customer Empathy Jobs with a Great Work-Life Balance

Browse 61+ customer empathy jobs at companies offering unlimited PTO and best places to work—for a better work-life balance. 7 new this week. Hiring companies include Toast, Orb, and ClickUp.

Schedules on this page

compressed weeks 1
flexible hours 1
unlimited PTO 27
best places to work 27
flex Fridays 2

Updated September 2, 2026

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7
New this week: 36
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Software Engineer, Enterprise

NEW

TigerData · Remote · USA

65 · GoodSummer FridaysPro · early access

VP of Engineering

NEW

Counterpart · Remote · Oregon, USA

62 · GoodUnlimited PTOPro · early access

Product Manager

NEW

Barti · Remote · USA

62 · GoodUnlimited PTO$140k – $160kPro · early access

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Technical Support Engineer

NEW

Cyberhaven · Remote · USA

57 · GoodBest Place to Work$80k – $100kPro · early access

Business Development Representative (Enterprise)- International

Toast · Remote · USA

58 · GoodBest Place to Work

Application Lead

Washington University in St. Louis · Remote · University City, MO, USA

61 · GoodCompressed Work Week$84k – $149k

Senior Sales Engineer

1mo

RevenueCat · Remote · UK

65 · GoodFlexible Hours$214k

Product Manager (Americas)

19d

Customer.io · Remote · North America or South America

63 · GoodUnlimited PTO$137k – $187k

Staff Product Designer

29d

Dropbox · Remote · Canada

62 · GoodBest Place to Work

Staff Product Designer

29d

Dropbox · Remote · USA

62 · GoodBest Place to Work

GTM Engineer

1mo

Owner.com · Remote · USA

62 · GoodUnlimited PTO$190k – $230k

Senior Product Manager - Business Lending

2mo

Mercury · Remote · Canada or USA

62 · GoodUnlimited PTO$201k – $251k

Founding PM, Reporting & Agentic Insights

3mo

Owner.com · Remote · USA or Canada

62 · GoodUnlimited PTO$190k – $230k

Principal PM, PLG

3mo

Owner.com · Remote · USA

62 · GoodUnlimited PTO$200k – $240k

Senior Product Manager, Catalog

2mo

SeatGeek · Remote · USA

61 · GoodUnlimited PTO$116k – $220k

Senior Product Manager, Catalog

2mo

SeatGeek · Remote · USA

61 · GoodUnlimited PTO$116k – $220k

Renewals Manager

12d

Mixpanel · Remote · USA

57 · GoodBest Place to Work

Renewals Manager

12d

Mixpanel · Remote · New York City, NY, USA

57 · GoodBest Place to Work$94k – $127k

Product Manager, Detection Pipeline

19d

Expel · Remote · USA

60 · GoodUnlimited PTO$114k – $166k

Software Engineer, Partner Engineering

20d

Liftoff · Remote · USA

59 · GoodUnlimited PTO$141k – $205k

Showing 20 of 61

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Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Empathy on this page include Toast, Orb, and ClickUp. Customer Empathy roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Empathy is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Empathy roles span the full seniority range — we list 61 open roles requiring Customer Empathy across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Empathy hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Customer Empathy roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Empathy candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Empathy on current listings.

Browse all 61 jobs

Customer Empathy Jobs with a Great Work-Life Balance

Browse 61+ customer empathy jobs at companies offering unlimited PTO and best places to work—for a better work-life balance. 7 new this week. Hiring companies include Toast, Orb, and ClickUp.

Job listings

Frequently asked questions

Job listings

Frequently asked questions

Narrow these jobs