Updated May 24, 2026

54 open positions

Customer Empathy Jobs with a Great Work-Life Balance

Browse 54+ customer empathy jobs at companies offering unlimited PTO and flexible hours—full pay and a better work-life balance. 8 new this week.

Hiring companies include Deepgram, Plaid, and Owner.com. Schedules on offer include unlimited PTO, flexible hours, and generous PTO.

Jobs

New This Week

10+

Companies

Updated Daily

Trusted by 350+ companies offering reduced work schedules

54 Jobs Found

Senior Product Manager, Reports

Owner.com

RemoteUSA or Canada

5 day weekUnlimited PTO

Staff Product Manager

Maze

RemoteUSA +2 more

5 day weekVery Flexible

Senior Benefits Consultant

Mercury

RemoteUSA

5 day weekUnlimited PTO$122k - $152k

Product Builder - AI Acceleration

Owner.com

RemoteUSA or Canada

5 day weekUnlimited PTO

Forward Deployed Engineer

13d

Automattic

RemoteWorldwide

5 day weekVery Flexible

Sr. Engineering Manager

25d

Zapier

RemoteIndia

5 day weekUnlimited PTO

Support Engineer (EMEA)

1mo

Sourcegraph

RemoteEurope +2 more

5 day weekUnlimited PTO$42k

Sales Engineer (Pre-Sales) (US)

1mo

Checkly

RemoteUSA

5 day weekVery Flexible$140k - $160k

Senior Sales Engineer (Pre-Sales)

1mo

Checkly

RemoteUSA

5 day weekVery Flexible$165k - $185k

Backend Engineer, Enterprise Integrations

1mo

Zapier

RemoteIndia

5 day weekUnlimited PTO

Product Manager, Integrations

13d

Expel

RemoteUSA

5 day weekUnlimited PTO$114k - $166k

Staff Product Manager - Builder Experience, Incentive Compensation Management

15d

CaptivateIQ

RemoteUSA

5 day weekVery Flexible

Product Builder, AI CMO

15d

Owner.com

RemoteUSA or Canada

5 day weekUnlimited PTO

General Manager, White Label

1mo

Deel

RemoteUSA or Canada

5 day weekUnlimited PTO

Staff Product Manager, Flink Cloud Platform

1mo

Confluent

RemoteUSA

5 day weekUnlimited PTO

Account Executive (EMEA)

15d

Deepgram

RemoteEurope +2 more

5 day weekUnlimited PTO

Staff Product Analyst

15d

Deepgram

RemoteUSA

5 day weekUnlimited PTO

Account Executive (EMEA)

15d

Deepgram

RemoteUK

5 day weekUnlimited PTO

Solutions Engineer

15d

Turnkey

RemoteUSA

5 day weekUnlimited PTO

Search all 54 jobs

How we curate this list

We track companies that publicly offer reduced-hours schedules — 4-day weeks, 9-day fortnights, half-day Fridays, and more. This page refreshes daily; companies that drop the policy are removed. Read about our editorial standards →

Last reviewed: May 24, 2026

Got questions?

Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Empathy on this page include Deepgram, Plaid, and Owner.com. Customer Empathy roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Empathy is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Empathy roles span the full seniority range — we list 54 open roles requiring Customer Empathy across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Empathy hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

Yes — companies listed on 4dayweek.io commit to full salary parity regardless of schedule. Customer Empathy roles in tech and data typically command premium rates at both reduced-hours and traditional employers. Specific ranges depend on seniority, location, and the specific sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Empathy candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Empathy on current listings.

Showing 1-20 of 54 jobs