Updated July 23, 2026

119 open positions

Customer Empathy Jobs with a Great Work-Life Balance

Browse 119+ customer empathy jobs at companies offering best places to work and unlimited PTO—full pay and a better work-life balance. 15 new this week. Hiring companies include Toast, Plaid, and Deepgram.

119

Jobs

New This Week

10+

Companies

Updated Daily

Senior Fullstack SDK Engineer

Customer.io

RemoteNorth America or South America

63 · Good5 day weekUnlimited PTO$150k – $200k

Staff Product Designer, Operations

Monzo

RemoteUK

55 · Good5 day weekGenerous Parental Leave£110k – £125k

GTM Engineer

Owner.com

RemoteUSA

62 · Good5 day weekUnlimited PTO

Product Operations Manager

Virtuous

RemoteUSA

59 · Good5 day weekUnlimited PTO

Senior Product Marketing Manager

1mo

Forter

RemoteUSA

73 · GreatHalf day fridays

Support Engineer - China (Alibaba Cloud Strategic Accounts)

1mo

ClickHouse

RemoteChina

64 · Good5 day weekGenerous PTO

Sr Product Manager

1mo

LTK

RemoteUSA

63 · Good4 day week during Summer

Principal Product Designer

1mo

Dropbox

RemoteUSA

62 · Good5 day weekBest Place to Work

Principal Product Designer

1mo

Dropbox

RemoteCanada

62 · Good5 day weekBest Place to Work

Senior Product Manager - Business Lending

1mo

Mercury

RemoteCanada or USA

62 · Good5 day weekUnlimited PTO

Founding PM - Reporting & Agentic Insights

2mo

Owner.com

RemoteUSA or Canada

62 · Good5 day weekUnlimited PTO

Principal Product Manager, Guest Retention

2mo

Owner.com

RemoteUSA or Canada

62 · Good5 day weekUnlimited PTO

Senior Product Manager, Catalog

21d

SeatGeek

RemoteUSA

61 · Good5 day weekUnlimited PTO

Lead, Customer Advocacy

1mo

Affirm

RemoteCanada

61 · Good5 day weekBest Place to Work

Lead, Customer Advocacy

1mo

Affirm

RemoteUSA

61 · Good5 day weekBest Place to Work

Account Executive (EMEA)

2mo

Deepgram

RemoteEurope +2 more

60 · Good5 day weekUnlimited PTO

Staff Product Analyst

2mo

Deepgram

RemoteUSA

60 · Good5 day weekUnlimited PTO

Account Executive (EMEA)

2mo

Deepgram

RemoteUK

60 · Good5 day weekUnlimited PTO

Lead Enterprise Solutions Engineer

1mo

Ironclad

RemoteUSA

59 · Good5 day weekBest Place to Work

Principal Product Builder, Deliverability & Connectivity

1mo

Apollo.io

RemoteUSA

59 · Good5 day weekBest Place to Work

Staff Product Manager, AI/ML Personalization

3mo

RemoteUSA

59 · Good5 day weekUnlimited PTO$140k – $288k

Partner Development Manager - Enterprise Partnerships

3mo

Plaid

RemoteUSA

59 · Good5 day weekUnlimited PTO

Bilingual Hybrid Development Representative - Mandarin

16d

Toast

RemoteUSA

58 · Good5 day weekBest Place to Work

Bilingual Hybrid Development Representative - Thai

1mo

Toast

RemoteUSA

58 · Good5 day weekBest Place to Work

Principal Product Manager, Configuration Platform

1mo

Toast

RemoteUSA

58 · Good5 day weekBest Place to Work

Senior Technical Support Engineer

24d

Cyberhaven

RemoteRomania

57 · Good5 day weekBest Place to Work

Senior Technical Account Manager (EMEA)

1mo

Semgrep

RemoteUK

57 · Good5 day weekBest Place to Work

Senior Product Manager

1mo

ClickUp

RemoteUSA

57 · Good5 day weekBest Place to Work

Senior Technical Product Marketing Manager

1mo

MongoDB

RemoteUSA

57 · Good5 day weekGenerous Parental Leave

Corporate Account Executive

2mo

Deepgram

RemoteUSA

60 · Good5 day weekUnlimited PTO

Sales Development Representative

2mo

Deepgram

RemoteUSA

60 · Good5 day weekUnlimited PTO

Account Manager - Fintech

Plaid

HybridSan Francisco or New York City

59 · Good5 day weekUnlimited PTO

Sales Development Representative (EMEA)

ClickUp

HybridDublin, Ireland

57 · Good5 day weekBest Place to Work

Tech Lead / Engineering Manager

Aurelian

OnsiteSeattle, USA

61 · Good5 day weekUnlimited PTO

Staff Product Engineer

Aurelian

OnsiteSeattle, USA

61 · Good5 day weekUnlimited PTO

Senior Product Engineer

Aurelian

OnsiteSeattle, USA

61 · Good5 day weekUnlimited PTO

Account Manager, Enterprise

Plaid

HybridLondon, UK

59 · Good5 day weekUnlimited PTO

Customer Support Analyst

15d

Cabify

HybridMadrid, Spain

73 · GreatRotating 4 day week

Senior Product Marketing Manager

3mo

Forter

HybridNew York, USA

73 · GreatHalf day fridays$157k – $190k

SME Account Manager

Block

HybridToronto, Canada

59 · Good5 day weekUnlimited PTO

Principal Product Operations Manager

Gusto

HybridDenver +2 more

61 · Good5 day weekUnlimited PTO

Customer Experience Analyst

Basis

OnsiteNew York, USA

56 · Good5 day weekUnlimited PTO

Solutions Engineer

Okta

HybridBengaluru, India

57 · Good5 day weekBest Place to Work

Principal Solutions Engineer

Okta

HybridSan Francisco, USA

57 · Good5 day weekBest Place to Work

Senior Sales Engineer

1mo

Nextdata

HybridSan Francisco, USA

63 · Good5 day weekVery Flexible

Senior Enterprise Product Manager

2mo

Canary Technologies

HybridNew York, USA

63 · GoodRotating 4 day week$160k – $200k

Associate Customer Advocate

1mo

DigitalOcean

HybridHyderabad, India

62 · Good5 day weekBest Place to Work

Senior Product Manager, Catalog

21d

SeatGeek

HybridNew York, USA

61 · Good5 day weekUnlimited PTO

Senior Product Manager, Native Mobile

23d

SeatGeek

HybridNew York, USA

61 · Good5 day weekUnlimited PTO

Bank Compliance Lead, CRA and Complaints

1mo

Affirm

HybridLas Vegas, USA

61 · Good5 day weekBest Place to Work$115k – $165k

Show all 119 jobs

Every role is a genuine reduced-hours position, manually curated and refreshed daily. How we curate

Got questions?

Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Empathy on this page include Toast, Plaid, and Deepgram. Customer Empathy roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Empathy is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Empathy roles span the full seniority range — we list 121 open roles requiring Customer Empathy across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Empathy hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Customer Empathy roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Empathy candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Empathy on current listings.