79 open positions

Customer Support Jobs with a Great Work-Life Balance

Browse 79+ customer support jobs at companies offering generous PTO and unlimited PTO—for a better work-life balance. 12 new this week. Hiring companies include Nutanix, Ivalua, and Automattic.

Schedules on this page

4-day weeks 5
summer Fridays 3
generous PTO 8
unlimited PTO 26
best places to work 30

Updated September 24, 2026

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12
New this week: 56
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Personalized Support Engineer

NEW

13h

Twilio · Remote · India

61 · GoodUnlimited PTOPro · early access

Field Coordination Manager

NEW

AssetWatch · Remote · USA or Canada

62 · GoodUnlimited PTO

Oncology Sales Representative

NEW

Merck · Remote · Lexington, KY, USA

59 · GoodGenerous PTO$142k – $224kPro · early access

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Technical Support Engineer

Twilio · Remote · Ireland

61 · GoodUnlimited PTO

L1 Technical Support Agent (Spanish and English Speaking)

Canary Technologies · Remote · South America or North America

64 · GoodRotating 4 Day Week

Staff Customer Support Advocate (North America)

1mo

Hospitable · Remote · Oregon, USA

73 · GreatGenerous PTO$99k – $122k

Offboard Operations Expert

26d

Oyster HR · Remote · Brazil +4 more

72 · GreatGenerous PTOR$170k – R$190k

Customer Support Specialist I

20d

Muck Rack · Remote · Bulgaria

68 · GoodGenerous PTO

Customer Support Executive

2mo

Chip · Remote · London, UK

68 · GoodGenerous PTO£26k

Technical Support Engineer

13d

Automattic · Remote · South America

65 · GoodFlexible Hours$25k – $40k

Database Support Engineer (APAC)

23d

TigerData · Remote · Portugal

65 · GoodSummer Fridays

Support Application Developer

1mo

Case IQ · Remote · Canada

65 · GoodSummer Fridays

Support Engineer, VIP

4mo

Automattic · Remote · USA

65 · GoodFlexible Hours$55k – $85k

Jr. Customer Success Manager

27d

Process Street · Remote · USA

63 · GoodUnlimited PTO

Creator Success Coordinator

1mo

LTK · Remote · USA

63 · GoodSummer Fridays

Sales Success Specialist (B2B)

1mo

Thumbtack · Remote · Philippines

62 · GoodBest Place to Work

Support Engineer (L2)

1mo

LocalStack · Remote · Brazil

62 · GoodUnlimited PTO

Strategic Program Lead

2mo

Coinbase · Remote · USA

62 · GoodUnlimited PTO$109k

Creative Support Specialist, Enterprise

2mo

Runway · Remote · USA

62 · GoodUnlimited PTO$100k – $145k

Consumer Support Specialist

2mo

Runway · Remote · USA or UK

62 · GoodUnlimited PTO$75k – $90k

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Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Support on this page include Nutanix, Ivalua, and Automattic. Customer Support roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Support is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Support roles span the full seniority range — we list 79 open roles requiring Customer Support across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Support hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Customer Support roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Support candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Support on current listings.

Browse all 79 jobs

Customer Support Jobs with a Great Work-Life Balance

Browse 79+ customer support jobs at companies offering generous PTO and unlimited PTO—for a better work-life balance. 12 new this week. Hiring companies include Nutanix, Ivalua, and Automattic.

Job listings

Frequently asked questions

Job listings

Frequently asked questions

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