223 open positions

Customer Support Jobs with a Great Work-Life Balance

Browse 223+ customer support jobs at companies offering unlimited PTO and best places to work—for a better work-life balance. 36 new this week. Hiring companies include Nutanix, Arista Networks, and Twilio.

Schedules on this page

generous PTO 16
flexible hours 14
unlimited PTO 67
best places to work 90
generous parental leave 7

Updated October 15, 2026

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Cancer Information and Support Adviser

Macmillan Cancer Support · Remote · UK

73 · GreatCompressed Work Week£29k – £32k

Product Support Specialist

20d

Thales · Remote · Vancouver, BC, Canada

89 · Excellent4 Day Work Week (80%)Pro-rata pay~CA$74k· reduced week

Product Support Specialist I (Merchant Care)

NEW

Affirm · Remote · Canada

61 · GoodBest Place to WorkCA$55k – CA$75k

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Technical Support Engineer 2

Twilio · Remote · Ireland

61 · GoodUnlimited PTO

Head of Support

2mo

Ghost · Remote · Worldwide

84 · Great4 Day Work Week$150k – $220k

Customer Support Representative

AssetWatch · Remote · USA or Canada

62 · GoodUnlimited PTO

Technical Support Engineer 2

Twilio · Remote · Ireland

61 · GoodUnlimited PTO

Support Engineer

5mo

Freshpaint · Remote · USA

75 · GreatHalf Day Fridays$80k – $100k

Developer Success Engineer

Prefect · Remote · UK

62 · GoodUnlimited PTO

Customer Advocate Lead, SaaS Technical Support (North America)

2mo

Hospitable · Remote · USA

73 · GreatGenerous PTO$107k – $133k

Staff Customer Support Advocate (North America)

2mo

Hospitable · Remote · Oregon, USA

73 · GreatGenerous PTO$96k – $121k

Technical Support Engineer

Plaid · Remote · USA

59 · GoodUnlimited PTO$74k – $110k

Customer Success Lead

21d

Monarch Money · Remote · USA

68 · GoodRotating 4 Day Week$96k – $115k

Customer Support Specialist I

1mo

Muck Rack · Remote · Bulgaria

68 · GoodGenerous PTO€1,800/mo

Technical Support Engineer II

1mo

Storyblok · Remote · Costa Rica +2 more

68 · GoodFlexible Hours

Software Support Team Lead

1mo

Adaptavist · Remote · Kuala Lumpur, Malaysia

68 · GoodFlexible Hours

Jira-Confluence Application Support Administrator (f/m/d)

2mo

Adaptavist · Remote · Cologne, North Rhine-Westphalia, Germany

68 · GoodFlexible Hours

Client Success Specialist

12d

Town Web · Remote · USA

63 · GoodFlexible Hours

Product Support Specialist

Tekmetric · Remote · Utah, USA

57 · GoodBest Place to Work

Database Support Engineer (APAC)

1mo

TigerData · Remote · Portugal

65 · GoodSummer Fridays

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Got questions?

Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Support on this page include Nutanix, Arista Networks, and Twilio. Customer Support roles appear most frequently in engineering, data, and platform teams at companies that offer a 4-day week or another flexible schedule. Each listing indicates the seniority level and whether Customer Support is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Support roles on this page span seniority levels, from entry-level and mid-level through senior, lead, and staff or principal positions. Filter by level in the sidebar to narrow the list above to the ones that fit you.

Lead with measurable outcomes over time spent — Customer Support hiring managers at companies that run 4-day weeks or flexible schedules care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

Pay depends on the role, seniority, location, and employer — not on the schedule alone. Customer Support roles in tech and data typically command premium rates, and specific ranges depend on seniority and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Support candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for employers that run 4-day weeks or flexible schedules — those teams rely on written-first communication and high-context handoffs. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Support on current listings.

Browse all 223 jobs

Customer Support Jobs with a Great Work-Life Balance

Browse 223+ customer support jobs at companies offering unlimited PTO and best places to work—for a better work-life balance. 36 new this week. Hiring companies include Nutanix, Arista Networks, and Twilio.

Job listings

Frequently asked questions

Job listings

Frequently asked questions

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