20 open positions

Customer Insights Jobs with a Great Work-Life Balance

Browse 20+ customer insights jobs at companies offering generous PTO and unlimited PTO—for a better work-life balance. 7 new this week. Hiring companies include Merck, Biogen, and CarGurus.

Schedules on this page

4-day weeks 1
summer Fridays 1
generous PTO 9
unlimited PTO 3
best places to work 6

Updated September 11, 2026

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7
New this week: 15
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Customer Marketing & Product Marketing Knowledge Intern

Lucidya · Remote · Saudi Arabia +2 more

87 · Excellent4 Day Work Week

Customer Experience Strategy Manager

Samsara · Remote · USA

57 · GoodBest Place to Work

Sr. Member Experience Manager

23d

Dave · Remote · USA

62 · GoodBest Place to Work$126k – $163k

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Product Marketing Manager, Trading

1mo

Coinbase · Remote · USA

62 · GoodUnlimited PTO$171k – $201k

Senior Director, Data Strategy

3mo

Wpromote · Remote · USA

62 · GoodUnlimited PTO

Pharmaceutical Information Specialist

NEW

20h

Merck · Onsite · Beijing, China

59 · GoodGenerous PTOPro · early access

Associate Director, Campaign Development Lead - HIV

NEW

Merck · Hybrid · North Wales, PA, USA

59 · GoodGenerous PTO$142k – $224k

Marketing and Value & Access Associate

NEW

Biogen · Hybrid · Lisbon, Portugal

60 · GoodGenerous PTO

Sr. Product Manager

Merck · Hybrid · Shanghai, China

59 · GoodGenerous PTO

Customer Engagement Lead

Sanofi · Hybrid · Gentilly, France

59 · GoodGenerous PTO€54k – €73k

Senior Product Manager – Behavioral Analytics

10d

Experian · Onsite · Hyderabad, India

57 · GoodBest Place to Work

Senior Product Marketing Manager

22d

Harvard Business Publishing · Hybrid · Boston, MA, USA

62 · GoodSummer Fridays$120k – $135k

Senior Product Manager II, Managed Databases (PostgreSQL)

2mo

DigitalOcean · Hybrid · Bengaluru, India

62 · GoodBest Place to Work

Sr. Customer Marketing Manager, Organized Customer - Solid Tumor

1mo

Genentech · Hybrid · South San Francisco, CA, USA

60 · GoodGenerous PTO$162k – $301k

Director of Product, AI

2mo

Armada · Onsite · Bellevue, WA, USA

58 · GoodUnlimited PTO$215k – $269k

B2B Marketing Specialist

1mo

CarGurus · Hybrid · Boston, MA, USA

57 · GoodBest Place to Work$71k – $88k

Success Insights Manager

2mo

Okta · Hybrid · Toronto, ON, Canada

57 · GoodBest Place to Work$117k – $161k

Sr. Product Manager

Merck · Hybrid · Shanghai, China

59 · GoodGenerous PTO

Sr. Product Manager

Merck · Hybrid · Beijing, China

59 · GoodGenerous PTO

Associate Director, U.S. Consumer Marketing – Patient Adherence Program Lead

21d

Merck · Hybrid · North Wales, PA or Rahway, NJ

59 · GoodGenerous PTO$142k – $224k

Showing 20 of 20

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Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Insights on this page include Merck, Biogen, and CarGurus. Customer Insights roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Insights is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Insights roles span the full seniority range — we list 20 open roles requiring Customer Insights across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Insights hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Customer Insights roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Insights candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Insights on current listings.