About AlertMedia
What is AlertMedia?
AlertMedia builds emergency communication and threat-intelligence software. Everything the company does is "driven by one mission: helping organizations protect what matters most" — more concretely, "to save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity." Its "award-winning threat intelligence, emergency communication, and travel risk management solutions" help companies identify, respond to and recover from critical events.
The platform serves "3,500+ Customers" in "150+ Countries" — including "JetBlue, Coca-Cola Bottling, and Walmart" — and the company reports "an NPS score of +87 and a 98% customer satisfaction rate." AlertMedia is backed by Vista Equity Partners.
Where will I work?
AlertMedia is headquartered in Austin, Texas, where the team has "access to [a] new downtown office with 360 views of Austin, high-tech building gym and nearby running trails." The company runs a hybrid, remote-friendly model — most roles are posted as "Remote, United States or Austin, TX HQ" — with global benefits programs extending to employees in the UK, Ireland and Mexico.
What is the AlertMedia team like?
AlertMedia describes itself as "a team of fun-loving, creative individuals striving to be the very best at everything we do," organised around six plain-spoken values: we're humans not robots; customers always come first; we work better together; simplicity is our strength; our reputation is priceless; hard work pays off. It is also an AI-forward workplace — the company "expect[s] everyone on the people team to use modern AI tools: Claude, ChatGPT, and others, to work smarter, move faster." A weekly Tuesday Lunch brings the team together for "transparent company updates from leadership while enjoying a meal on us."
Work-Life Balance
AlertMedia runs a standard full-time week and has been "a Best Places to Work company 10 years in a row" — Built In ranks it "#6 Best Place to Work in Austin and #35 Best Place to Work in the U.S.," and it's a multi-year Austin Business Journal honoree. Time off is "a flexible time off policy that encourages work-life balance without worrying about counting days," and the company adds six weeks of paid sabbatical after six years of service. It's also recognised as a Best Place for Working Parents.
Perks and Benefits
- 100% paid medical, dental, vision, disability & life insurance for employees (subsidised for dependents)
- Flexible, uncounted paid time off
- Six-week paid sabbatical after six years of service
- 100% paid parental / new-child bonding leave — up to 16 weeks (birthing parent) / 6 weeks (secondary caregiver)
- 401(k) with generous company match
- Company-wide bonus program
- Career development through the learning & development team
- Tuesday Lunch — company updates over a meal on the house
- Downtown Austin office — building gym, running trails