57 open positions

ITSM Jobs with a Great Work-Life Balance

Browse 57+ itsm jobs at companies offering unlimited PTO and best places to work—for a better work-life balance. 11 new this week. Hiring companies include ServiceNow, ID.me, and Experian.

Schedules on this page

9-day fortnights 1
unlimited PTO 6
best places to work 14

Updated September 10, 2026

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Senior ServiceNow Developer

NEW

Elastic · Remote · USA

62 · GoodBest Place to Work$94k – $149k

Senior ServiceNow Developer

NEW

Elastic · Remote · Canada

62 · GoodBest Place to Work$102k – $152k

Solution Architect, Strategic Portfolio & Enterprise Architecture

NEW

11h

ServiceNow · Remote · Dallas, TX, USA

57 · GoodBest Place to WorkPro · early access

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CIO Strategic Initiatives GTM Lead

ServiceNow · Remote · Chicago, IL, USA

57 · GoodBest Place to Work$166k – $290k

Principal Platform Architect - Federal

ServiceNow · Remote · San Diego, CA, USA

57 · GoodBest Place to Work$148k – $232k

Solution Consultant - Federal

Nexthink · Remote · Washington, DC, USA

57 · GoodUnlimited PTO$180k – $240k

Staff Product Manager

1mo

Phaidra · Remote · USA or Canada

65 · GoodFlexible Hours

Senior Director of Managed Services, Infrastructure

21d

Myriad360 · Remote · USA

61 · GoodUnlimited PTO

Principal Solutions Consultant

15d

PagerDuty · Remote · USA

57 · GoodBest Place to Work

Customer Success Manager

16d

Nexthink · Remote · Frankfurt am Main, Hessen, Germany

57 · GoodUnlimited PTO

Senior Customer Success Manager

1mo

Nexthink · Remote · Chicago, IL, USA

57 · GoodUnlimited PTO$135k – $225k

CIO Strategic Initiatives GTM Lead

13d

ServiceNow · Remote · Kirkland, WA, USA

57 · GoodBest Place to Work$163k – $270k

Senior Customer Success Manager, Enterprise

21d

ServiceNow · Remote · Santa Clara, CA, USA

57 · GoodBest Place to Work$114k – $199k

Director, Product & Solutions Marketing -Autonomous IT & AI-Native Workflows

1mo

ServiceNow · Remote · San Diego, CA, USA

57 · GoodBest Place to Work$173k – $303k

Solution Consultant - Federal

1mo

Nexthink · Remote · Washington, DC, USA

57 · GoodUnlimited PTO$160k – $190k

Senior Staff Cloud Security Engineer – Financial Services - Office of the CISO

1mo

ServiceNow · Remote · Toronto, ON, Canada

57 · GoodBest Place to Work

Manager, Service Desk

NEW

Vena Solutions · Hybrid · Toronto, ON, Canada

58 · GoodBest Place to Work$103k – $140kPro · early access

Sales Specialist (UK/I) - Work & Service Management

Adaptavist · Hybrid

68 · GoodFlexible Hours

Senior Specialist, Private Cloud platform (Virtualization)

NEW

Merck · Hybrid · Hyderabad, Telangana, India

59 · GoodGenerous PTO

Associate Director, Software Engineering

Merck · Hybrid · Rahway, NJ, USA

59 · GoodGenerous PTO$142k – $224k

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Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Itsm on this page include ServiceNow, ID.me, and Experian. Itsm roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Itsm is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Itsm roles span the full seniority range — we list 21 open roles requiring Itsm across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Itsm hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Itsm roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Itsm candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Itsm on current listings.

Browse all 57 jobs

ITSM Jobs with a Great Work-Life Balance

Browse 57+ itsm jobs at companies offering unlimited PTO and best places to work—for a better work-life balance. 11 new this week. Hiring companies include ServiceNow, ID.me, and Experian.

Job listings

Frequently asked questions

Job listings

Frequently asked questions

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