Updated June 1, 2026

42 open positions

Customer Empathy Jobs with a Great Work-Life Balance

Browse 42+ customer empathy jobs at companies offering unlimited PTO and generous_parental_leave—full pay and a better work-life balance. 9 new this week.

Hiring companies include Deepgram, Plaid, and Owner.com. Schedules on offer include unlimited PTO, generous_parental_leave, and generous PTO.

Jobs

New This Week

10+

Companies

Updated Daily

Trusted by 350+ companies offering reduced work schedules

42 Jobs Found

Strategic Account Executive

1mo

Deepgram

RemoteUSA

5 day weekUnlimited PTO

Senior Product Marketing Manager

2mo

Forter

HybridNew York, USA

Half day fridays$157k - $190k

Senior Product Manager, Platform Analytics

1mo

Discord

HybridSan Francisco, USA

5 day weekGenerous PTO$196k - $221k

Staff Technical Program Manager, Revenue Product Compliance

2mo

Discord

HybridSan Francisco, USA

5 day weekGenerous PTO$248k - $279k

Senior Enterprise Product Manager

23d

Canary Technologies

HybridNew York, USA

Rotating 4 day week$145k - $175k

Tech Lead / Engineering Manager

21d

Aurelian

OnsiteSeattle, USA

5 day weekUnlimited PTO

Senior Product Manager, Symmetry New Tax Products

2mo

Gusto

HybridScottsdale +3 more

5 day weekUnlimited PTO$143k - $230k

Software Engineer, Cash App - Controls

15d

Block

HybridNew York, USA

5 day weekUnlimited PTO

Senior Machine Learning Engineer, AI Personalization

15d

Block

HybridBay Area, USA

5 day weekUnlimited PTO

Account Manager - SMB

24d

Plaid

HybridNew York City, USA

5 day weekUnlimited PTO

Named Account Manager, Enterprise

24d

Plaid

HybridNew York City or San Francisco

5 day weekUnlimited PTO

Customer Experience Manager

28d

Sesame

OnsiteSan Francisco, USA

5 day weekUnlimited PTO

Senior Product Manager, Core Product

1mo

Front

HybridSan Francisco, USA

5 day weekFlex Fridays

Software Engineer, Mission Control

1mo

Polymarket

OnsiteNew York, USA

5 day weekUnlimited PTO

Software Engineer, Full Stack

1mo

Plaid

HybridNew York City, USA

5 day weekUnlimited PTO

Lead Product Manager, AI

17d

Klaviyo

HybridBoston, USA

5 day weekUnlimited PTO

Product Manager, Internationalization

2mo

Klaviyo

HybridLondon, UK

5 day weekUnlimited PTO£56k - £84k

Senior Software Engineer

15d

Adobe

HybridSan Francisco, USA

5 day weekGenerous Parental Leave

Software Engineer, Full Stack

1mo

Plaid

HybridSan Francisco, USA

5 day weekUnlimited PTO

Sales Engineer - Credit

1mo

Plaid

HybridNew York City +2 more

5 day weekUnlimited PTO

Search all 42 jobs

How we curate this list

We track companies that publicly offer reduced-hours schedules — 4-day weeks, 9-day fortnights, half-day Fridays, and more. This page refreshes daily; companies that drop the policy are removed. Read about our editorial standards →

Last reviewed: June 1, 2026

Got questions?

Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Empathy on this page include Deepgram, Plaid, and Owner.com. Customer Empathy roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Empathy is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Empathy roles span the full seniority range — we list 56 open roles requiring Customer Empathy across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Empathy hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

Yes — companies listed on 4dayweek.io commit to full salary parity regardless of schedule. Customer Empathy roles in tech and data typically command premium rates at both reduced-hours and traditional employers. Specific ranges depend on seniority, location, and the specific sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Empathy candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Empathy on current listings.

Showing 21-40 of 42 jobs