Company Description
Serasa Experian is Brazil's first and largest Datatech company. A leader in intelligence solutions for risk analysis and opportunity identification, with a focus on credit journeys, authentication, and fraud prevention. With cutting-edge technology, innovation, and the best talent, it transforms risk uncertainty into the best decision, helping people achieve their dreams and companies of all sizes and segments to thrive.
We have 22,000 people operating in 32 countries and every day we are investing in new technologies, talented professionals, and innovation to help all our clients maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is part of the FTSE 100 index.
Job Description
The QA Engineering Specialist position owns the quality operating model for the structure, with a mandate to institutionalize the Quality Maturity Model (QMM), make quality enforceable in the flow through quality gates in CI/CD (including the power to block deployments) and ensure safe reuse of APIs (building blocks) from the Platform team by stream-aligned squads.
What changes in the system (QMM + Gates + Building Blocks)
QMM defines baseline, maturity levels, and a roadmap per squad.
Quality gates transform quality standards into automatic controls in the pipeline, reducing variation and regression risk (with authority to block releases when minimum criteria are not met).
Platform building blocks now have quality guaranteed by contract, compatibility, and non-regression, preventing multiple consumers from inheriting fragility.
Qualifications
What we are looking for in you:
- Leadership, communication, and problem-solving skills.
- Experience with Quality Maturity Model (QMM)
- Development and Implementation of Quality Control Models:
- Develop and implement quality control models and tools.
- Focus on adopting continuous improvement policies and techniques.
- Test Planning and Execution:
- Plan test strategies.
- Develop test plans.
- Create test scenarios.
- Execute functional, performance, regression, and other tests.
- Automated Testing Tools and Frameworks:
- Proven experience in testing and quality of IT solutions.
- Rest assured, Cucumber, Cypress, JMeter, and Bruno for end-to-end (E2E) testing of web applications.
- CI/CD Practices: GitHub Actions, GitLab CI/CD, or Jenkins: Knowledge of continuous integration and delivery, configuring pipelines that include automated testing stages.
Your main deliverables will be:
- QMM (maturity): define baseline, build roadmap, and lead QMM adoption across squads, with objective checkpoints and evolution by risk.
- Quality gates (decision rights): design, implement, and operate gates in CI/CD, with clear minimum criteria, incremental evolution, and authority to block deployment when gates are not met.
- Quality of building blocks: establish quality strategy for reusable APIs (contracts, compatibility, regression, performance, versioning, and "consumer safety").
- Test strategy by layer: standardize BDD and scalable automation, balancing cost × risk × speed (contract/integrated/regression/performance).
- Observability and resilience: connect quality practices to good observability and degradation strategies, reducing detection and recovery time.
- QA Chapter: lead the Chapter with pragmatic governance (playbooks, rituals, standards, and enablement), raising consistency and scale.
- Coaching and mentoring: develop other QAs (and influence engineering) for sustainable adoption of BDD, automation, and quality discipline.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and companies, in Brazil we have more than 4,000 people working in diverse teams and specialties. Here, every knowledge and diversity complement each other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, prioritizing well-being.
We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, and we are recognized as one of the best companies for young professionals and have a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.
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