Job Description
主要工作内容和职责
- 客户业务分析与策略制定
①深入分析零售连锁客户业务现状、运营特点及市场机会。
②根据客户发展需求及品牌业务目标，制定客户互动策略及年度行动计划。
③分析项目运营数据、业务表现及市场变化趋势。
- 客户互动项目规划与落地
①结合客户经营重点，设计具有针对性的合作项目和互动方案。
②参与客户互动项目的整体规划、实施及效果管理。
③围绕零售策略参与设计互动项目，如医零互动、依从性提升等全国性项目。
④推动项目按计划执行，确保项目目标、质量及进度达成。
⑤协调跨部门资源，保障项目顺利开展。
⑥持续跟踪项目执行成果及客户反馈。
⑦根据执行效果及时调整项目方向、资源配置及互动策略。
⑧输出项目复盘及客户洞察，为后续业务决策提供支持。
主要竞争力
拥有正直、开放、创新的核心价值观，对待工作热情，有创新能力，勇于尝试并且具备合作精神
1）具备较强的项目管理和推动执行能力； 2）良好的客户沟通及关系管理能力；3）具有跨部门项目管理及资源整合经验
4）对零售渠道有敏锐的业务洞察
学历和技能
1.本科学历以上
2.MS Office 操作良好，有敏锐的数据洞察力
3.英语听说读写能力
工作经验
1.5年以上医药、零售、大健康或快消行业工作经验
2.具备KA客户管理、连锁客户合作或客户营销项目管理经验
Required Skills:
Brand Management, Client-Centric, Client Management, Creative Campaign Development, Customer Engagement, Customer Management, Customer Relationship Management (CRM), Project Resource Management, Strategic Collaborations
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
11/30/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.