Updated August 8, 2026

23 open positions

Customer-focused Jobs with a Great Work-Life Balance

Browse 23+ customer focused jobs at companies offering generous PTO and unlimited PTO—full pay and a better work-life balance. 10 new this week. Hiring companies include Grafana Labs, Merck, and General Atomics.

Jobs

New This Week

10+

Companies

Updated Daily

Senior IT Supporter

PanzerGlass

RemoteItaly

87 · Excellent4 day week100% pay

Customer Support Specialist

1mo

Lucidya

RemoteEgypt

87 · Excellent4 day week100% pay

Senior Backend Engineer - Databases - Loki Query (EMEA)

15d

Grafana Labs

RemoteSweden

72 · Great5 day weekGenerous PTO

Senior Backend Engineer - Databases - Loki Query (EMEA)

15d

Grafana Labs

RemoteGermany

72 · Great5 day weekGenerous PTO€97k – €121k

Staff Backend Engineer - Alerting

22d

Grafana Labs

RemoteUK

72 · Great5 day weekGenerous PTO£104k – £125k

Software Engineer, Developer Infrastructure

1mo

Coinbase

RemoteUSA

62 · Good5 day weekUnlimited PTO$152k – $179k

Sales Engineer

1mo

FOSSA

RemoteUSA

58 · Good5 day weekUnlimited PTO$180k – $200k

Staff Backend Engineer - Alerting

22d

Grafana Labs

RemoteSpain

72 · Great5 day weekGenerous PTO€94k – €113k

Staff Backend Engineer - Alerting

22d

Grafana Labs

RemoteGermany

72 · Great5 day weekGenerous PTO€110k – €132k

Solutions Engineering

Geotab

HybridLondon, UK

61 · Good5 day weekVery Flexible

Key Account Manager, Vaccines

Merck

HybridEspoo, Finland

59 · Good5 day weekGenerous PTO

Machinist

17h

General Atomics

OnsiteTupelo, USA

58 · Good9 day fortnight

Senior Clinical Research Associate

Merck

HybridPetaling Jaya, Malaysia

59 · Good5 day weekGenerous PTO

People Technology Analyst

Experian

HybridCyberjaya, Malaysia

57 · Good5 day weekBest Place to Work

Key Account Manager-Oncology

Merck

HybridAhmedabad, India

59 · Good5 day weekGenerous PTO

Product Delivery Specialist

Lithic

HybridNew York, USA

62 · Good5 day weekUnlimited PTO$95k – $140k

Project Engineer, Integration USMC Programs

General Atomics

HybridPoway, USA

58 · Good9 day fortnight

Despatch Team Leader

Hachette UK

HybridDidcot, UK

60 · Good4 day week during Summer£28k

Software Engineer, Notifications

16d

Discord

HybridSan Francisco, USA

67 · Good5 day weekGenerous PTO$160k – $180k

People Technology Analyst

Experian

HybridCyberjaya, Malaysia

57 · Good5 day weekBest Place to Work

Solutions Engineering (LATAM)

2mo

Geotab

HybridMexico City, Mexico

61 · Good5 day weekVery Flexible

Site Reliability Engineer (Deployments)

1mo

MongoDB

HybridToronto, Canada

57 · Good5 day weekGenerous Parental Leave$144k – $200k

Pharmaceutical Information Manager, Onco

Merck

HybridGuangzhou, China

59 · Good5 day weekGenerous PTO

Every role is a genuine reduced-hours position, manually curated and refreshed daily. How we curate

Got questions?

Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Focused on this page include Grafana Labs, Merck, and General Atomics. Customer Focused roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Focused is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Focused roles span the full seniority range — we list 23 open roles requiring Customer Focused across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Focused hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Customer Focused roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Focused candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Focused on current listings.