22 open positions

Customer-focused Jobs with a Great Work-Life Balance

Browse 22+ customer focused jobs at companies offering 9-day fortnights and generous PTO—for a better work-life balance. 8 new this week. Hiring companies include Grafana Labs, Braze, and Merck.

Schedules on this page

4-day weeks 1
9-day fortnights 3
generous PTO 10
unlimited PTO 2
best places to work 4

Updated September 17, 2026

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8
New this week: 13
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Senior IT Supporter

1mo

PanzerGlass · Remote · Italy

87 · Excellent4 Day Work Week

Senior Backend Engineer - Databases - Loki Query (EMEA)

1mo

Grafana Labs · Remote · UK

72 · GreatGenerous PTO£91k – £114k

Senior Backend Engineer - Databases - Loki Query (EMEA)

1mo

Grafana Labs · Remote · Sweden

72 · GreatGenerous PTO

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Senior Backend Engineer - Databases - Loki Query (EMEA)

1mo

Grafana Labs · Remote · Germany

72 · GreatGenerous PTO€97k – €121k

Software Engineer, Partner Engineering

1mo

Liftoff · Remote · Canada

59 · GoodUnlimited PTO$135k – $160k

Staff Backend Engineer - Alerting

2mo

Grafana Labs · Remote · UK

72 · GreatGenerous PTO£104k – £125k

Staff Backend Engineer - Alerting

2mo

Grafana Labs · Remote · Spain

72 · GreatGenerous PTO€94k – €113k

Staff Backend Engineer - Alerting

2mo

Grafana Labs · Remote · Ireland

72 · GreatGenerous PTO€118k – €141k

Staff Backend Engineer - Alerting

2mo

Grafana Labs · Remote · Germany

72 · GreatGenerous PTO€110k – €132k

Lead Product Manager, Banners & Content Cards

NEW

16h

Braze · Hybrid · New York City, NY, USA

57 · GoodBest Place to Work$169k – $266kPro · early access

Lead Product Manager, Banners & Content Cards

NEW

16h

Braze · Hybrid · New York City, NY, USA

57 · GoodBest Place to Work$169k – $266kPro · early access

Lead Product Manager, Banners & Content Cards

NEW

16h

Braze · Hybrid · New York City, NY, USA

57 · GoodBest Place to Work$169k – $266kPro · early access

Software Engineer, Notifications

Discord · Hybrid · San Francisco, CA, USA

67 · GoodGenerous PTO$160k – $180k

Mechanical Sustainment Engineer

General Atomics · Hybrid · Rancho Bernardo, CA, USA

58 · Good9 Day Fortnight

Director, Supply Chain Management

Merck · Hybrid · West Point or Rahway, NJ

59 · GoodGenerous PTO

Key Account Manager

Merck · Hybrid · Tianjin, China

59 · GoodGenerous PTO

Contracts Analyst

Marathon Petroleum · Onsite · Findlay, OH or San Antonio, TX

58 · Good9 Day Fortnight

Studio Executive

19d

HLM Architects · Onsite · Glasgow, UK

70 · Great9 Day Fortnight

Product Delivery Specialist

1mo

Lithic · Hybrid · New York, NY, USA

62 · GoodUnlimited PTO$95k – $140k

Solutions Engineering

1mo

Geotab · Hybrid · London, UK

61 · GoodFlexible Hours

Showing 20 of 22

Got questions?

Frequently asked questions

Everything you need to know about 4-day week jobs

Employers hiring for Customer Focused on this page include Grafana Labs, Braze, and Merck. Customer Focused roles appear most frequently in engineering, data, and platform teams at companies that have adopted a reduced-hours schedule. Each listing indicates the seniority level and whether Customer Focused is a primary requirement or one of several preferred skills — expand any role above to see the full stack and responsibilities.

Customer Focused roles span the full seniority range — we list 23 open roles requiring Customer Focused across entry-level, mid-level, senior, lead, and staff/principal positions. Senior and above tend to dominate because employers offering reduced-hours schedules often lean toward experienced individual contributors who can deliver consistently in fewer hours. Filter by level in the sidebar to narrow the list above.

Lead with measurable outcomes over time spent — Customer Focused hiring managers at reduced-hours companies care about delivered value, not hours worked. Highlight projects where you shipped at a steady cadence, collaborated asynchronously, or reduced engineering toil through automation or tooling. Include concrete metrics (latency improvements, adoption numbers, cost reductions) rather than vague duty descriptions. Expand listings above to see the exact framing each employer uses in their job descriptions.

For the full-pay schedules here — 4-day weeks and 9-day fortnights — yes: you keep a full-time salary for a shorter week. Part-time and pro-rata roles instead scale pay to hours, and each listing makes the arrangement clear. Customer Focused roles in tech and data typically command premium rates at both reduced-hours and traditional employers; specific ranges depend on seniority, location, and sub-specialty (e.g. backend vs frontend, infra vs ML). Individual listings above show exact bands where the employer publishes them.

Depends on the role, but Customer Focused candidates who also demonstrate async communication, clean documentation, and cross-functional collaboration are typically strong fits for reduced-hours employers — those companies rely on written-first communication and high-context handoffs to operate on a compressed schedule. Technical-adjacent skills vary by stack. Browse the top skills shown in the sidebar to see which tags co-occur most often with Customer Focused on current listings.