About Leafworks
What is Leafworks?
Leafworks is a German IT-consulting company that bills itself as "the #1 Zendesk Experts in Germany." Based in Norderstedt (Hamburg metro area) and operating as a fully remote-only company, Leafworks helps customers — from start-ups to large enterprises — solve challenges in customer service, CRM, and business intelligence using cloud software, primarily the Zendesk ecosystem. The company is known for combining "Kreativität, Transparenz und Ehrgeiz" (creativity, transparency, and ambition) on every engagement.
Leafworks operates with an explicit philosophy of avoiding fixed-term contracts: "We don't believe in fixed-term employment contracts. When it's a good fit, we want to work with you for a long time." This commitment to permanent employment underpins how the company approaches hiring, onboarding, and long-term collaboration.
Where will I work?
Leafworks is 100% remote-only, with team members based across Germany, Switzerland, Austria, and Spain (residency required for IT-Consultant roles). The company says: "Say goodbye to morning traffic. From now on you have more time for yourself & your hobbies. And why not take a 'Workcation' on the beach?" Co-working is offered as a periodic group activity — for instance, meeting "in a nice Airbnb in the mountains (travel & accommodations sponsored by Leafworks)."
What is the Leafworks team like?
The team is "international, bunt gemischtes" (international, colourfully diverse). Leafworks looks at "the human first and the skills second." The culture is explicitly anti-micromanagement: "100% Freedom — You work when and where you want to. On a trust-basis. So you can perfectly combine your work and private life." Communication is direct and uncomplicated: "Unclear office politics? Not with us. With questions or problems you can easily contact our upper management with 'Hey Georg, quick question…'" Dress code? "Nein danke." Employee evaluations? "Döner & Beer (or a virtual beer)." Active brands under the same group include Knots GmbH.
Work-Life Balance
Work time is self-directed: "Du kannst dir deine Arbeitszeit selbst einteilen" (you organise your own working time). The result-driven culture means how you work is up to you, but quality of work matters. Regular co-workings and team events in Germany and abroad reinforce team cohesion. New starters are paired with an "Onboarding-Buddy" from day one.
Perks and Benefits
- 100% remote-only within Germany / Switzerland / Austria / Spain (residency required)
- Workation policy — take your laptop to the beach
- Group co-working sessions in scenic locations (e.g. Airbnb in the mountains); travel and accommodations sponsored by Leafworks
- Regular team events in Germany and abroad
- Choose freely from Laptops, Cellphones, and Computer Monitors for your home office
- Trainings, courses and workshops on request — just ask directly
- Flexible self-organised hours; the opposite of micro-management
- Permanent employment from day one (no fixed-term contracts); long-term partnership philosophy
- Onboarding-Buddy from day one
- CV-only application (no cover letter required)