- Demonstrates strong operational rigor with a data-driven approach to execution, holding teams accountable to performance standards while adapting tactically to shifting priorities and business needs.
- Experienced in CX operations and BPO partner management, with hands-on expertise in contact center analytics including SLA, AHT, and occupancy metrics, and a proven track record of driving successful change execution.
- Remote-first opportunity…
Senior Customer Experience Partner, Operations
Company hidden
Salary
$91k – $114k
Schedule
Unlimited PTO
Location
Hybrid · New York, NY, USA
About this role
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