Hiring range: $110,000 - $124,016
This position provides leadership and operational oversight for the unit's primary service areas: Classroom Hotline, Learning Space Design, and Carolina Print Hub. The Classroom Hotline provides audio-visual design, maintenance, lifecycle management, and support for faculty teaching in 200+ general purpose classrooms scheduled by the University Registrar. Learning Space Design services provide consultations, planning, design, and coordinating services for audio-visual renovations in other campus locations. Carolina Print Hub provides student-fee funded printing services through a distributed network of more than 70 campus printing locations.
The position is responsible for strategic planning, service delivery, staff supervision, budget management, vendor coordination, and the development of operational standards that ensure reliable, accessible, and innovative technology services. Working collaboratively across the University, the position advances teaching and learning by overseeing the deployment, maintenance, and support of audio-visual classroom technologies that enable faculty to effectively deliver instruction in general-purpose learning spaces.