Company Description
Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity and affirmative action employer.
Job Description
Perform preventive fraud analysis on purchases made online within or outside Brazil. These analysts handle orders with fraud risk ranging from the lowest to the highest, and may work on order screening, double-checking already screened orders, as well as re-analyses, priorities, specific client control groups, among others. Your service is focused on decision-making.
Responsibilities:
- Analyze purchase/service requests with the goal of approving these requests and avoiding losses resulting from fraud (CBK), making telephone contact in English or Portuguese with the customer when necessary and ensuring the delivery of your goals;
- Execute massive analyses on purchase/service requests;
- Participate in meetings for alignment and discussion of improvements in the analysis process and professional and personal development;
- Handle customer service (SAC) demands regarding prioritization in analyses;
Qualifications
- Fluent English
- Office Suite
- Analytical skills
- Good communication
- Agility
- Proactivity
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, each knowledge and diversity complements each other and you can work on what you love most; we are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.
We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we were awarded by Great Place To Work™ in 26 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here