Company Description
Experian is a global data and technology company that creates opportunities for people and businesses around the world. We operate in diverse markets, including financial services, healthcare, automotive, agribusiness, insurance, and others. Experian invests in people and cutting-edge technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's people-centered, inclusive, and purpose-driven culture is recognized by numerous awards — including World's Best Workplaces™ 2025 (Fortune Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers website to understand why. Experian is also proud to be an employer that promotes equal opportunities and affirmative action.
Job Description
Perform preventive fraud analysis on purchases made over the internet within or outside Brazil. These are analysts who handle purchase orders with fraud risk ranging from the lowest to the highest, and may work in order screening or as a double-check of already screened orders, as well as re-analyses, priorities, control groups for specific customers, among others. Your work is focused on decision-making.
Responsibilities:
- Analyze purchase/service requests with the objective of approving these requests and preventing losses resulting from fraud (CBK) by making phone contact in English or Portuguese with the customer when necessary and ensuring delivery of your targets;
- Execute massive analyses on purchase/service requests;
- Participate in meetings for alignment and discussion of improvements in the analysis process and professional and personal development;
- Address customer service (SAC) demands regarding prioritization in analyses;
Qualifications
- Fluent English
- Office Suite
- Analytical Ability
- Good Communication
- Agility
- Proactivity
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we have more than 4,000 people working in diverse teams and specialties. Here, every skill and diversity complement each other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, prioritizing well-being.
We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 26 countries and by the international Top Employers certification, and we are recognized as one of the best companies for young professionals with a 4.6 rating on Glassdoor. Each recognition shows us that we are on the right path, providing an increasingly better work environment for our talents.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here