About Zingtree
What is Zingtree?
Zingtree is a governed agentic-workflow platform for complex customer support — AI agents and no-code decision trees wrapped in a "multi-guardrailed AI engine" of logic gates, confidence thresholds and compliance checks, so regulated support organizations can automate without going rogue. Its customers include Experian, Sony, Groupon, Pearson, doTERRA, Turo and Corpay, with claimed results like 30% first-contact-resolution improvement and 12x deflections. The ~40-person company raised a $30M Series A in 2022.
Where will I work?
Remotely, in the US or UK — current openings post "East Coast - United States" and "United States or United Kingdom", and the careers page lists "Flexible Remote Work" as policy.
What is the Zingtree team like?
A compact product team at the sharp end of the agentic-AI wave — people who think about what AI should be allowed to do in a support conversation, not just what it can do.
Work-Life Balance
Its careers page states the package plainly: "Competitive Compensation · Comprehensive Health Benefits · Paid Parental Leave · Unlimited PTO · Flexible Remote Work · Home Office Stipend" — and all three live postings carry the unlimited-PTO commitment. For a support-automation company, the remote-first setup is fittingly asynchronous-friendly: the product exists so support teams need fewer synchronous escalations, and the team is built the same way.
Perks and Benefits
- Unlimited PTO
- Flexible remote work (US + UK)
- Comprehensive health benefits + paid parental leave
- Home-office stipend
- Ground-floor agentic-AI product with enterprise customers
How we verified this listing
All three live postings on Zingtree's own board carried the unlimited-PTO family verbatim when we listed it, and the careers page independently lists the same policy — our required double-sourcing. Small board, 100% consistency, US/UK remote scope confirmed from the postings' own location fields. Review-site ratings were unreachable at add time, disclosed as with this entire cohort.