About Monzo
What is Monzo?
"At Monzo, we're building a new kind of bank. One that lives on your smartphone and built for the way you live today." Its mission, repeated across the site: "We're here to make money work for everyone."
It sets itself against incumbent banking: "We're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone." Monzo is a licensed UK bank, regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Where will I work?
Monzo answers this in its careers FAQ: "We've got offices in London, Cardiff, Dublin and Barcelona but some people work remotely too... though we're big fans of flexible working!" The London home is "a 3 minute walk from Liverpool Street station".
Most UK postings read: "This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)." EU roles are more office-shaped, with Dublin, Barcelona and Madrid postings specifying "a hybrid working model, based in our [office] 2 - 3 days a week". Monzo sponsors visas for certain tech, engineering and product roles.
What is the Monzo team like?
"Internally, we encourage an open, collaborative, inclusive working environment. We contribute to open source software, and we continually engage with our wonderful community." Staff are Monzonauts, organised into squads, collectives and disciplines, with regular knowledge-sharing sessions and monthly budgets for team activities. Hiring is unshowy: postings describe three main stages and promise not to ask "any brain teasers or trick questions".
Work-Life Balance
Monzo publishes its policies in unusual detail. On hours: "We trust you to work enough hours to do your job well, at times that suit you and your team", with set shifts for Customer Operations. On holiday: "26 days' a year, plus bank holidays - or opt out of bank holidays and take 34 days whenever you like", plus "1 month's unpaid leave every year" and "8 weeks of paid sabbatical leave after every 5 years of service".
Reduced hours are handled role by role, not as a company schedule. Several postings say: "If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance." Monzo does not advertise a shortened or compressed week. Family leave is the strongest policy: 26 weeks at 100% pay for primary caregivers, 13 weeks for secondary caregivers, and "Up to 12 weeks of paid Neonatal Leave".
Perks and Benefits
- 26 days' holiday plus bank holidays, or 34 days if you opt out
- 1 month's unpaid leave a year, and 8 weeks' paid sabbatical every 5 years
- Primary caregiver leave of 26 weeks at 100% pay; secondary caregiver 13 weeks
- Private healthcare cover, plus paid physical and mental sick leave
- Employee Assistance Programme with 24/7 confidential support
- Pension: 4% of base salary, extra contributions matched to 6%
- Learning budget of GBP 1,000 a year
- Life insurance at 4x base salary
- Fertility and family-forming health education benefits
- MacBooks for everyone, plus WFH support for distributed workers
- An Incentive Award taken as cash, equity or a mix