Company Description
Experian is a global data and technology company that empowers people and businesses around the world. We operate in many markets, such as financial services, healthcare, automotive, agribusiness, insurance, and others. Experian invests in people and in new advanced technologies to unlock the power of data. We have an amazing team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, which is people-centered, inclusive, and purpose-driven, is recognized by several awards, including World's Best Workplaces™ 2025 (Fortune's Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an employer that promotes equal opportunity and affirmative action. If you have a disability or need that requires accommodation, please let us know as soon as possible.
Job Description
Purpose of the position
Ensure the strategic and tactical execution of the team, with high autonomy in decision-making, strong analytical reading of indicators, and the ability to turn strategic directions into concrete actions, fostering experimentation and technological innovation to accelerate results and sustain business growth.
Main responsibilities
- Act with autonomy in tactical and operational decision-making, taking full responsibility for the impacts generated;
- Perform critical, analytical, and continuous reading of performance indicators, identifying causes, risks, and opportunities;
- Convert metrics and insights into clear action plans, moving the team toward strategic goals;
- Ensure alignment between the backlog, team priorities, and strategic guidance defined by leadership;
- Exercise critical thinking, questioning approaches, proposing alternatives, and anticipating technical and business impacts;
- Foster experimentation strategies and technological innovation, promoting:
- controlled testing of solutions, tools, or technical approaches;
- data-driven rapid learning;
- continuous evolution of the platform, products, and processes.
- Act as a facilitator of a safe environment for experimentation, with discipline in hypothesis validation and results measurement;
- Build and sustain a solid relationship with strategic areas (Products, Data, Infrastructure, etc.), forming alliances that accelerate:
- product launches,
- delivery of new features,
- reduction of bottlenecks and organizational dependencies.
- Be a reference for maturity, demeanor, and decision-making, raising the technical and analytical level of the team;
- Ensure predictability, quality, and focus on execution, with systematic monitoring of results.
Essential requirements
- 3+ years of proven experience in coordination, technical leadership, or high-responsibility roles;
- Strong analytical capability, with practical experience reading, interpreting, and using indicators for decision-making;
- Concrete track record of working with real autonomy, going beyond executing directions;
- Excellent ability to understand, interpret, and break down strategic guidance from leadership;
- Experience in contexts of experimentation, technological innovation, and continuous improvement, focused on measurable impact;
- Clear, objective, and mature communication, including with executive audiences;
- Solid interpersonal skills, with the ability to influence, negotiate, and align multiple areas;
- Systemic business vision, understanding impacts in the short, medium, and long term.
Expected behavioral profile
- An ownership mindset, with full responsibility for decisions, risks, and results;
- Analytical, critical, and data-driven thinking, comfortable with ambiguity;
- Emotional maturity to work in complex and high-pressure environments;
- Technical curiosity and a continuous improvement mindset;
- Strong results orientation, balancing speed, quality, and sustainability.
Clear success criteria
- Faster, well-founded decisions that depend less on leadership;
- Indicators well used as a basis for action, not just monitoring;
- Relevant experiments conducted with method, generating learning and impact;
- Consistent improvement in team results and strategic indicators;
- Greater speed and fluidity in launching products and features;
- Mature and productive relationship with strategic areas.
Qualifications
Qualifications
- Agile Leadership
- Good Communication
- Indicator-driven decision-making
- Critical Thinking
- Autonomy in problem-solving
- Tech background
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their commitments and personal interests, valuing well-being.
We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through several market certifications: we were awarded by Great Place To Work™ in 24 countries and the international Top Employers certification, and we are recognized as one of the best companies for young professionals, with a 4.6 rating on Glassdoor. Each recognition tells us that we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
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