The Ohio University Zanesville Campus invites applications for the position of Student IT Support Specialist. This position will work on the Zanesville campus which is located in Zanesville, Ohio. Specific departmental duties may include:
Help Desk Support
· Answering the help desk phone, entering work orders, and resolving issues when possible
· Check out and deliver equipment
· Assisting with inventory, testing, and cleaning of computer equipment.
· Supporting campus projects as needed
OULN Classroom Operator Support
· Responsible to be sure equipment is powered, connected and functioning for class
· Distribute and collect papers, assignments, etc. before class and return to the proper department/location immediately after class
· Log any classroom technical issues and relay information to appropriate support team using the Teams application
Campus Event Support
· Setup computer, audio and AV equipment for scheduled campus events
· Operate equipment during event
· Troubleshoot any issues and resolve as necessary
· Return equipment to appropriate storage location(s) when event ends