Company Description
Experian is a global data and technology company that empowers people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unleash the power of data. We have an amazing team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, centered on people, inclusive and driven by purpose, is recognized by various awards — including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an employer that promotes equal opportunities and affirmative action.
Job Description
We are looking for an IT Coordinator to lead technology teams and initiatives, ensuring the availability, security and evolution of corporate systems. The professional will be responsible for coordinating projects, managing suppliers, supporting the company's technology strategy and ensuring operational excellence of IT services.
Main Responsibilities
- Coordinate the infrastructure, systems, support and IT services teams.
- Plan, track and ensure the execution of technology projects.
- Manage contracts and relationships with technology suppliers.
- Ensure the availability, performance and security of IT environments.
- Define and monitor key performance indicators (KPIs) for the area.
- Support the implementation of solutions aligned with business needs.
- Prepare and control the IT area's budget.
- Ensure compliance with information security policies and governance.
- Act in the management of incidents, problems and changes.
- Develop and train the team, promoting a high-performance environment.
Qualifications
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Experience leading technology teams;
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Experience with people management and development;
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Experience with software development teams;
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Analytical capacity and experience using indicators for decision-making;
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Autonomy in problem solving and leading actions within the team's scope;
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Good communication, influence and negotiation skills;
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Ability to build relationships with different areas and levels of the organization;
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Sufficient technical knowledge to understand scenarios, risks and engineering decisions;
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Systemic vision and results orientation.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4 thousand people working in various teams and specialties. Here, each skill and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their commitments and personal interests, valuing well-being.
We strive greatly to be one of the best and most innovative companies to work for in the country, enabling amazing experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition tells us that we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what it's like to work for Experian by clicking here
