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SME Relationship Executive

Auto-translated from Spanish · original: Ejecutivo de Vinculacion SME

5 day weekFortune 100 Best '26Onsite · Bogotá, Colombia

Company Description

Experian is a global data and technology company that creates opportunities for people and businesses around the world. We help redefine lending practices, discover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money.

We operate across a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many other industry segments.

We invest in people and cutting-edge new technologies to unlock the power of data. As an FTSE 100 company, listed on the London Stock Exchange (EXPN), we have a team of 22,500 people in 32 countries. Our corporate headquarters is in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Promote business partnerships with different business associations, as well as with potential customers such as service integrators who have access to small and medium-sized enterprises. This is achieved through comprehensive engagement between different areas of the companies, which will increase the revenue of the SME VP and help achieve the established targets.

Job Responsibilities:

  • Effectively close monthly sales (minimum expected $21,000,000) with new customers
  • Conduct daily telemarketing of products to prospect customers (minimum expected 60 daily calls)
  • Schedule appointments with customers identified and obtained through telemarketing
  • Visit customers at their company facilities
  • Perform necessary verifications in accordance with training and the current Relationship Policy
  • Offer solutions to customers through consultative selling that allows identifying their needs and offering the most appropriate solution from our portfolio of services and products
  • Send proposals to properly profiled and validated customers in Salesforce, with accurate and timely information, to market products and solutions
  • Increase your natural customer base daily through referrals and cold customer acquisition
  • Review and execute monthly customer and budget forecasts
  • Report daily phone and in-person activities to the director/coordinator
  • Conduct continuous follow-up with customers to ensure sales
  • Perform necessary management to increase your base of potential customers
  • Record customer interactions in Salesforce to generate updated status
  • Comply with the Relationship Policy in each phase of the process
  • Perform proper due diligence on documents for customer onboarding and file with sales support areas
  • Support customers in product sales processes and post-sale activities
  • Attend training and development sessions proposed by HR and the leadership team to strengthen product knowledge and develop commercial skills
  • Self-training and self-development on topics of interest related to your work

Qualifications

Qualifications

  • Education: Higher education, technical degree, or university students in final semesters of administrative careers such as: business administration, accounting, finance, industrial engineering, marketing, international commerce, systems engineering, and related fields.
  • Experience:
    • 2-3 years of experience as a commercial advisor with sales techniques for intangible/tangible services in B2B businesses
    • Experience selling technology company products (desirable)
    • CRM management
  • Competencies:
    • High level of relationship building: ability to relate with company executives, persuasion, influence them or impress them in order to achieve the sale
    • Productivity: Ability to set performance objectives for yourself and achieve them successfully
    • Presentation of business solutions: Ability to communicate to the customer a proposal/solution to add value to their business
    • Achievement and results orientation

Additional Information

Our uniqueness is that we celebrate what makes us different. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, wellbeing, reward and recognition, volunteering... and the list goes on. Experian's strong people-first approach has been recognized: Great Place To Work™ in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 stars), to name a few. Check out Experian Life on social media or our careers site to understand why.

Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and bring their whole self regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have a disability or special need that requires accommodations, please let us know as soon as possible.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here