We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
To meet growing demand for our solutions and drive new customer engagement, New Relic is strengthening its Inside Sales team (hereafter SDR).
New Relic's SDRs play a key role in creating the company-wide sales funnel. Since customers are often using New Relic for the first time, SDRs need to improve lead quality by making a strong impression of New Relic's company and services, and identify the appropriate next steps. In addition, by uncovering and addressing customers' challenges, you will build a pipeline that supports our sales organization.
We welcome applications from people who have emphasized teamwork in sales activities and delivered top performance, and who have a strong interest in advancing their careers in inside sales or sales roles.
In this role, SDRs will take part in our medium- to long-term sales strategy in a growing market, with the opportunity to make an impact on Japan's digital business market.
What you'll do
- Building Pipeline through all channels and mechanisms
- Industry, account, and key person analysis
- Organizing marketing lead information
- Planning approaches with sales
- Conducting outbound calls and securing appointments
- Nurturing prospective customers
This role requires
- At least 1 year of inside sales experience; 1+ years of inside sales experience at a foreign-owned SaaS company is preferred.
- Skilled in both outbound and inbound calls
- Actively develops persona-focused messaging and can provide feedback to the team
- Self-starter who can independently manage a high volume of transactions
- Experience using internal sales efficiency SaaS tools (CRM, email delivery tools, etc.). Salesforce users welcome.
- Native Japanese speaker / Authorized to work in Japan (no visa support is provided)
Please note that visa sponsorship is not available for this position
#LI-RT #LI-Hybrid
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy