About New Relic
What is New Relic?
New Relic is an observability software company that helps engineering teams keep their digital products fast, reliable and secure. As the company puts it, "After inventing application performance monitoring (APM), New Relic stands at the forefront of observability with the most advanced platform for eliminating digital interruptions." Its unified cloud platform brings together all of an organization's telemetry data — metrics, events, logs and traces — alongside 30+ capabilities and 770+ integrations, so engineers can find and fix problems "with data, not opinions." The company's mission is simple: "Eliminate interruptions for digital business." Founded in 2008 by Lew Cirne and headquartered in San Francisco, New Relic now serves 16,000+ paying customers and became a privately held company in November 2023.
Where will I work?
New Relic runs a "Flex First" model. Every job description states it plainly: "We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid." In practice, many roles let you choose where you do your best work — from home, from a New Relic office, or a mix of both. The company is genuinely global, with offices in San Francisco, Portland, Barcelona, Berlin, Dublin, London, Munich, Paris, Zurich, Tel Aviv, Bengaluru, Hyderabad, Singapore, Seoul, Sydney, Melbourne and Tokyo.
What is the New Relic team like?
New Relic describes itself as "a global team of innovators and pioneers dedicated to shaping the future of observability." Employees — known internally as "Relics" — are guided by "The Relic Way": six values including "Results Driven" ("Own the outcome, not just the task"), "Customer Forever," "One Team" ("Use diverse perspectives to find the best way forward"), "Technical Excellence," "Competitive Spirit," and "Challenger Mindset." Inclusion is central: "DE&I is part of everything we do at New Relic," supported by five Employee Resource Groups (Access, Rainbow Relics, Relics of Color, Veterans@NewRelic and Women@NewRelic). Teams work in an agile, DevOps culture where "teams build and maintain their own software."
Work-Life Balance
New Relic's flexible workforce model is built around letting people work where they're most effective, paired with "Generous Paid Time Off." The company has been recognized for its culture, earning a spot on the 2023 PEOPLE "Companies That Care" list (a recognition from Great Place to Work and PEOPLE magazine) — its second consecutive year — and is Great Place to Work Certified, with 88% of employees saying it's a great place to work. New Relic backs this up with real wellbeing support, including "Emotional Support Assistance" and "NRgize Wellness Funds."
Perks and Benefits
New Relic offers a total rewards package "tailored for each location." Highlights include "Generous Paid Time Off," "Flex Work Arrangements," "Family Healthcare," and "Paid Parental Leave (12 wks)." For wellbeing, there's "Emotional Support Assistance" — including the Ginger app offering "24/7/365 personalized support" and an Employee Assistance Program through ComPsych — plus "NRgize Wellness Funds." Growth is supported through "Career Development" and "Professional Training," and employees also get "Perks & Discounts."