Company Description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in diverse markets, including financial services, healthcare, automotive, agribusiness, insurance, and others. Experian invests in people and cutting-edge technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's people-centered, inclusive, and purpose-driven culture is recognized by numerous awards — including World's Best Workplaces™ 2025 (Top 25 global by Fortune) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers website to understand why. Experian is also proud to be an employer that promotes equal opportunities and affirmative action.
Job Description
We are looking for a Senior Agility and Productivity Analyst to work strategically and tactically on improving operational efficiency across technology and business areas.
This professional will work cross-functionally, supporting different organizational units in identifying improvement opportunities, analyzing productivity, adopting agile practices, and implementing AI-based solutions for process optimization.
The role is not focused on operational facilitation of agile ceremonies, but rather on generating insights, directing improvements, governing indicators, and disseminating practices that increase organizational performance.
Key Responsibilities
- Act as a partner to business and technology units to drive productivity and efficiency initiatives.
- Analyze performance, quality, and capacity metrics of teams, identifying trends, risks, and improvement opportunities.
- Develop organizational diagnostics related to productivity, workflow, and agile maturity.
- Support leaders in defining and monitoring indicators, targets, and action plans.
- Identify and promote opportunities to use Artificial Intelligence for operational efficiency gains.
- Conduct studies and analyses using data from development and collaboration tools.
- Structure dashboards, executive reports, and presentations for different organizational levels.
- Support organizational transformation, productivity, and continuous improvement programs.
- Disseminate best practices in agility, data-driven management, and innovation.
- Work in partnership with engineering, product, and business teams to remove organizational bottlenecks and accelerate results.
Qualifications
- Undergraduate degree in progress or completed.
- Basic English.
- Experience in Organizational Agility, Continuous Improvement, or related areas.
- Knowledge of agile and Lean methodologies.
- Experience with indicator and performance metrics analysis.
- Knowledge of the software development cycle.
- Experience with tools such as Jira, GitHub, or similar.
- Knowledge of data visualization and analysis tools (Power BI, advanced Excel, or equivalents).
- Experience with Generative AI tools (Microsoft Copilot, ChatGPT, GitHub Copilot, or similar).
- Ability to build executive reports and present results to leadership.
Additional Information
This is an exclusive position for people with disabilities (PwD). As part of our commitment to inclusion and equal opportunities, here at Serasa we have several initiatives, such as: sign language interpreters, assistive technologies, sunflower lanyard (hidden disabilities), among other actions. At Serasa Experian we have the Aspire group which aims to build an accessible environment and fair opportunities for professionals with disabilities.
Come be part of this transformation!
If you do not identify with this group, we invite you to explore other opportunities on our careers page. We have several openings that may connect with your profile and interests.
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