Design Your Future at PVH
Sales Associate, Tommy Hilfiger Omotesando
Job Description
As a Sales Associate, you will play a role in spreading the appeal of "Tommy Hilfiger" to more customers through customer service and sales.
Your scope of work will expand according to your individual career plan, including sales, product management, and updating staff snaps.
There are two opportunities per year to move from part-time to full-time employment (many successful cases).
Qualifications
◎ Over 1 year of apparel sales experience (apparel goods/shoes/bags/hats/jewelry, etc.)
◎ Those who love customer service, sales, and clothing
◎ Those with a charming smile
◎ Those who can relate to the Tommy Hilfiger world view
◎ Those who can embody the PVH core values (Passion / Integrity / Collaboration / Individuality / Accountability)
Career Path
We actively support career advancement through positions such as Category Leader, Sub-Store Manager, Store Manager, and Retail Manager.
We also hold internal job postings several times a year, and some staff members have moved from store roles to headquarters positions (such as buyer).
You can take on challenges regardless of years of service.
Training Environment
Through OJT and product study sessions, there are opportunities to deepen your brand knowledge and acquire highly specialized sales skills.
Each individual can grow as a professional in customer service and sales with us.
About the Brand
Tommy Hilfiger is a premium lifestyle brand born in New York, USA in 1985.
Designer Tommy Hilfiger added a modern twist to the classic East Coast preppy style he grew up with, characterized by playfulness and refinement.
Diversity
We have received the "Gold" rating on the PRIDE Index, which evaluates companies' efforts regarding LGBTQIA+, for six consecutive years.
We are recognized for a corporate culture where diverse staff can thrive!
Desired Skills
◎ Customer service and sales experience at department stores, fashion brands, resale shops, select shops, or luxury brands
◎ Those who want to utilize English or Chinese language skills
◎ Those who are good at catching the latest trends
◎ Fashion school graduates
◎ Education background not required
◎ Free hairstyle/nails
◎ Recent graduates (within 3 years of graduation)
◎ U-turn / I-turn job seekers
Benefits
☆ You can choose regional employee status without relocation!
・Employee discount available *Subsidy system available
・Incentive system
・Commission system
・Transportation allowance
・Full social insurance (health, employment, workers' accident, welfare pension)
・Various training, free e-learning (200+ courses)
・Membership in partner welfare programs
・Retirement benefits (defined contribution pension)
・Long-service awards
・Housing allowance (for company-initiated relocation)
・Single assignment allowance
・Internal job posting system
Grooming Standards
Hair and color: Clean-looking colors and hairstyles (recommended)
Nails: Designs that do not damage customers or merchandise
Tattoos: Tattoos are acceptable if they can be concealed by wearing clothing.
Piercings: Ear piercings are OK.
The above rules are the basics, but each store sets its own rules taking into account the brand, store environment, and customer characteristics (please confirm details at the interview).
Dress Code
Each staff member becomes a "brand ambassador," so you will wear clothing from the brand you are assigned to.
※ We have comprehensive systems in place for clothing, so please rest assured.
・Employee discount system
・Salary reimbursement of 15% of the retail price of items purchased with the employee discount (every 3 months)
・Uniform allowance (twice a year)
Holidays
Annual holidays: 107 days (two days off per week)
※ Includes birthday leave / well-being leave / mental health leave
・Paid leave (average of 2+ days taken per month)
・Bereavement leave
・Sick leave (up to 2 days per year)
Can be taken when you are not feeling well.
・Multiple leave options aligned with life events, including prenatal leave, childcare leave, maternity leave, and parental leave.
In fiscal 2023, 38 employees took childcare leave and 20 returned to work, so the environment supports long-term careers.
Work-Friendly Environment
▰ Performance-based evaluation and promotion system
▰ About the commission system
Individual and team efforts are reflected directly in compensation.
We proceed with work as one team toward achieving goals.
▰ Staff from their teens to sixties are active regardless of age
▰ We accept diverse values and provide an environment for growing together
▰ PVH Listens
To create a more comfortable work environment, we survey staff worldwide and take action based on the results.
Store Assignment
After discussing various topics during the interview, we will consider assigning you to the store where you are most likely to succeed.
Therefore, you may be assigned to a store different from your requested preference.
Company Information
PVH Japan LLC is a 100% subsidiary of PVH Corp. in the US, which owns fashion brands such as Tommy Hilfiger and Calvin Klein. In Japan, it operates the Tommy Hilfiger, Tommy Jeans, and Calvin Klein brands.
※ Please refrain from contacting stores directly ※