THE ROLE AND THE TEAM
Our Zalando Outlet Stores are an important part of our offline strategy, which we as an online platform for fashion and lifestyle are particularly proud of. Our outlet stores across Germany are "Zalando you can touch." In a modern shopping experience, we give unsold fashion a second chance. To further advance our outlet stores, we are looking for energetic, creative, and open-minded talent. Do you want to make a difference and see your success directly? Help us rethink fashion and become part of our teams - starting immediately.
As a Retail Associate (all genders) part-time (15h per week), you are part of our Fashion Service team, which creates the perfect shopping experience for our customers with a good overview and attention to detail.
Learn more about our outlets:
https://jobs.zalando.com/de/what-we-do/retail
WHY THE ROLE IS EXCITING FOR YOU…
-
You greet our customers with a smile, are helpful, and have a positive attitude. Through your service and positive charisma, customers look forward to their next visit with us.
-
You are responsible for ensuring that our customers always find a well-organized and attractive store that invites them to shop, both on the sales floor and in the fitting rooms.
-
You handle all our checkout processes professionally and efficiently, process complaints and returns in no time, and ensure a great shopping experience as the customers' final impression.
-
You identify with Zalando and our corporate goal of making the world more sustainable.
WE WOULD LIKE TO GET TO KNOW YOU IF…
-
You have experience in retail or dealing with customers? Wonderful. However, this is not a must.
-
You can express yourself in good German and impress with a positive demeanor.
-
You are a true team player and are always there to support your colleagues.
OUR CORPORATE BENEFITS
Zalando offers a range of benefits; here is an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about our offer.
-
27 vacation days per year as a starting point for full-time employees, +1 day for every calendar year (up to a maximum of 30 days)
-
40% discount on fashion and beauty products sold and shipped by Zalando, 30% discount on Lounge by Zalando, discounts from external partners
-
Company pension scheme
-
Employee stock purchase program
-
Health and wellness platform including Wellhub
-
Psychological support and coaching
-
A variety of learning opportunities, training platform for professional development, and semi-annual peer feedback
-
2 days of paid volunteering per year
OUR MISSION
You have the right skills but don't meet every requirement? Then we encourage you to apply anyway. Perhaps you are exactly the right person for this or another role in our team!
At Zalando, our vision is to build the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is inclusive from the ground up. We believe that diverse teams foster innovation and creativity, and we actively seek talent from diverse backgrounds.
We actively strive to reduce bias in our hiring and employment processes by focusing on your qualifications, skills, and contributions. To support this, we ask you not to include personal details such as your photo, age, or marital status in your resume to ensure a fair and equitable assessment based solely on your skills and potential.
We are committed to providing everyone with a great and accessible candidate experience. If you need support during the hiring process, please let us know – we are here for you.