THE ROLE AND THE TEAM
Our Zalando Outlet Stores are an important part of our offline strategy, which we are particularly proud of as an online platform for fashion and lifestyle. Our outlet stores across Germany are "Zalando you can touch". In a modern shopping experience, we give unsold fashion a second chance. To take our outlet stores further, we are looking for energetic, creative and open-minded talents. Do you want to make a difference and see your success right in front of you? Help us rethink fashion and become part of our teams - starting now.
As an Employee (all genders) in part-time (15h per week) you will be part of our Fashion Service team, which creates the perfect shopping experience for our customers with a good overview and a love for detail.
Learn more about our outlets:
https://jobs.zalando.com/de/what-we-do/retail
OUR MISSION
At Zalando, our vision is to build the leading e-commerce ecosystem for the European fashion and lifestyle market - one that is inclusive from the outset. We assess candidates solely on the basis of their qualifications, their performance and business requirements. We welcome applications from people of all gender identities, sexual orientations, personal expressions, ethnic identities, national origins, religious beliefs and disability status. We only want to know why you are perfect for this role, so please avoid adding your photo, age and marital status to your CV.
We want to offer you a great experience during your application. Please let us know if you need any support so that we can best support you during the recruitment process.
do.BETTER - our Diversity & Inclusion strategy: https://jobs.zalando.com/de/our-culture/diversity-and-inclusion
WHY THE ROLE IS EXCITING FOR YOU…
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You greet our customers with a smile, are helpful and have a positive attitude. Through your service and positive presence, customers look forward to their next visit to us.
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You are responsible, both on the sales floor and in the fitting room, for ensuring that our customers always find a well-organised and attractive store that invites them to shop.
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You handle all our checkout processes professionally and efficiently, process complaints and returns in no time, and ensure a great shopping experience as the customer's final impression.
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You identify with Zalando and our corporate goal of making the world more sustainable.
WE WOULD LIKE TO GET TO KNOW YOU IF…
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You bring experience in retail or in dealing with customers? Wonderful. However, this is not a must.
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You can express yourself in good German and impress with a positive manner.
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You are a real team player and always stand by your colleagues.
If you believe you have what it takes, we encourage you to apply, even if you do not meet all the requirements. Perhaps you are exactly the right candidate for this or other roles.
OUR BENEFITS
Zalando offers a range of benefits; here is an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about our offer.
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Employee share programme.
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40% discount on fashion and beauty products sold and shipped by Zalando, 30% discount on the Zalando Lounge, discounts with external partners.
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Two paid days off per year for volunteer work.
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Predictable working hours.
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At least 27 vacation days per calendar year.
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Family services, including counselling and support.
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Health and wellbeing options (e.g. Gympass).
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Mental wellbeing support and coaching available.
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Development support through our Zalando training platform and semi-annual peer-to-peer performance reviews.