Company Description
MORE THAN A CARD READER, MORE THAN A DIGITAL ACCOUNT: a complete solution for our clients, a business made of people, for people.
We were born with the purpose of improving lives, sharing dreams and achievements. We do this through innovative solutions that transform, with simplicity and efficiency, the financial management of people and businesses.
Now, we are part of Serasa Experian: together we are creating a better future for everyone, expanding opportunities here and now. In addition to our customized solutions for businesses, we are also working hand in hand with Serasa on the consumer-facing front of solutions, which carries out a series of initiatives that bring benefits for the education, management and financial empowerment of the population. Through the Serasa platform, we enable the offering of the Serasa Digital Account, a payment account that allows consumers to make various payments, including for debt negotiations in Serasa Limpa Nome, in a fast and secure way.
Here at PagueVeloz we want to do things differently, be disruptive, welcome and attract entrepreneurs, and show that the financial market can be: less bureaucratic, slow, old-fashioned and much less complicated. To do this, we are building a strong, diverse team that is not afraid of challenges. Here, diversity is an ally of transformation. That is why we encourage and value applications from professionals who are: women, Black, Indigenous, Asian and/or multiracial people, members of the LGBTQIANPN+ community, PwD (people with disabilities) and people in vulnerable situations.
Liked it? Then come tell new stories and be part of #TimeVeloz too.
Job Description
- Practical experience and mastery of the Operations area ecosystem with prior experience in fintechs, acquirers or financial institutions. At least 3 years in product, including at least 1 year in payment operations.
- Dynamic understanding of the payments market, competition, and levers of profitability and operational efficiency.
- Hands-on profile, with the ability to dive into technical/operational detail without losing sight of the big picture and business impact.
- Proven ability to prioritize strategically with a focus on results and metrics. Proficiency in SQL or similar tools for operational data analysis.
- Excellent communication and stakeholder engagement skills, from the technical team to the C-level.
- Differential: prior experience in at least one of the areas of Logistics, Registration, Collections, Fraud Prevention or Pricing, and knowledge of card brand and processor rules.
Qualifications
- Connect the needs of internal clients and business objectives to define and prioritize based on data, and manage based on success metrics.
- Conduct discoveries to understand and evolve the Operations areas (Operations, Logistics, Registration, Collections, Fraud Prevention, Pricing).
- Act as the focal point and main negotiator of the product with Business, Operations, Risk, Technology, Finance and external partners (card brands, processors and acquirers).
- Manage the backlog/roadmap by negotiating deadlines, scopes and resources, balancing market requirements, risk appetite, technical debt and new growth levers within Operations.
- Go deep into the details of business flows and rules to develop requirements and functional specifications together with Engineering teams.
- Monitor and act on product health and efficiency indicators.
Desirable:
- Certification in product prioritization/management (e.g., CSPO, Pragmatic Institute);
- Completed higher education in Business Administration, Engineering, Economics or related fields
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and companies, in Brazil we are more than 4 thousand people working in various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their career with their commitments and personal interests, valuing well-being.
We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through several market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition tells us that we are on the right path, providing an increasingly better work environment for our talent.
Come be #TimeVeloz!
Let's grow together! We want to truly contribute to the growth of those around us. Our Purpose? Improve lives, share dreams and achievements.