Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
Our Financial Well-Being product is a platform developed for the employees of our clients, bringing together solutions that help people better manage their financial lives in an integrated experience.
Through the platform, users can access solutions such as salary advances and payroll-deductible loans, view and manage their loans, access financial education content from Serasa, enjoy exclusive benefits and discounts, and access special offers from selected partners.
We are looking for someone with a strong analytical profile, curiosity and passion for products to help us evolve this experience, transforming data, user needs and business goals into concrete product improvements.
Responsibilities:
- Monitor and analyze key product indicators, identifying user behaviors, friction points and opportunities for improvement.
- Transform user data and insights into recommendations to improve the product and the customer experience.
- Contribute to the definition and prioritization of the roadmap, bringing impact analyses, data and the user's perspective to decision-making.
- Work in partnership with Technology, UX, Data and business teams to evolve the different journeys within the platform.
- Lead product initiatives from identifying the problem and defining requirements through implementation and launch.
- Monitor the performance of launched features, assess their impact and identify opportunities for continuous improvement.
- Support the discovery and validation of new product opportunities by building hypotheses and using data and user feedback.
- Ensure clarity on problems, requirements and success criteria across all teams involved.
- Develop a deep understanding of users and their journeys within the Financial Well-Being ecosystem.
Qualifications
- Experience with digital products, preferably in Product, Product Analytics or related functions.
- Strong analytical capability and the ability to turn data into actionable insights and recommendations.
- Ability to structure problems, create hypotheses and generate evidence-based recommendations.
- Excellent communication and the ability to work with different teams and stakeholders.
- Organization and autonomy to manage multiple initiatives simultaneously.
- Curiosity and genuine interest in deeply understanding user behavior and needs.
- Collaborative, proactive profile with a strong sense of ownership.
- Interest in building a career in Product.
Differentials:
- Experience with financial products, credit, corporate benefits or fintechs
- Experience working with apps
- Experience with analytics tools, funnel analysis and user behavior analysis
- Knowledge of digital product metrics and experimentation
- Experience working closely with Technology and UX teams
- Knowledge of SQL or other data analysis tools
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
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