Company Description
Experian is a global data and technology company that empowers people and businesses around the world. We operate in a range of markets, including financial services, healthcare, automotive, agribusiness, insurance, and more. Experian invests in people and in new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees across 32 countries.
Our uniqueness lies in valuing yours. Experian's culture, which is people-centred, inclusive and purpose-driven, is recognised by various awards, including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to find out why. Experian is also proud to be an employer that promotes equal opportunity and affirmative action.
Job Description
We are looking for a person to work as a Product Designer - Content Design in the Experian Consumer Services (ECS) unit, integrated into the Design Ops structure and working closely with product teams. The role will focus on defining the content and communication of the digital experience, ensuring clarity, consistency and relevance for the consumer.
- Work in partnership with Product Designers, Product, Research, Marketing and other areas to define content for digital experiences.
- Transform complex product needs into content that is clear, objective, useful and suited to different consumer profiles.
- Contribute to defining the content strategy for journeys, considering context, intent, tone of voice and user needs.
- Develop and evolve Content Design standards, contributing to language consistency and the reuse of solutions.
- Take part in discovery, problem definition, prototyping, testing and content validation with users.
- Influence product decisions from a content and experience perspective, collaborating with other Design disciplines.
Qualifications
- Solid experience in Content Design, UX Writing, Content Strategy or related disciplines, preferably in digital products and services.
- Mastery of language principles for interfaces, content architecture, microcopy, interaction design and user-centred communication.
- Ability to turn complex topics into simple, clear, inclusive and action-oriented experiences and content.
- Experience in research, testing and content validation, using evidence to guide decisions and iterate on solutions.
- Excellent collaboration and influence in multidisciplinary environments, with the ability to work closely with Product Design, Product, Technology, Research and Business.
Additional Information
Serasa Experian is much more than you might imagine. With the purpose of creating a better future by expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working across various teams and specialties. Here, every skill and form of diversity complements the others, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their commitments and personal interests, valuing well-being.
We work hard to be one of the best and most innovative companies to work for in the country, creating incredible experiences and careers for our people. Our strong people-first approach is recognised externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and the international Top Employers certification, and we are recognised as one of the best companies for young professionals, with a rating of 4.6 on Glassdoor. Each recognition tells us we are on the right path, providing an increasingly better work environment for our talent.
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