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Process Automation Specialist

Auto-translated from Portuguese · original: Especialista em Automação de Processos

5 day weekFlexible HoursHybrid · Belo Horizonte, State of Minas Gerais, Brazil

The 4-day week in Brazil

About the role

About Blip

Blip is the largest conversational intelligence and messaging company in Brazil, with innovation and operations hubs in Brazil, Mexico and Spain, powering the operations of more than 4,000 clients on a global scale. With a focus on scalable solutions, we integrate data, AI and context end to end to orchestrate complete conversational journeys, replacing isolated interactions with strategic decisions, with the mission of ensuring that every contact becomes continuous learning and efficiency for the business, delivering the definitive infrastructure for creating conversations that generate results.

About the team

The Process Automation Specialist joins the back office team, working on the architecture and implementation of technology solutions that connect data, reducing manual effort and optimizing the company's operational cycle, through the orchestration of robust integrations between ERP systems and AI tools that ensure accuracy, governance and agility in corporate decision-making.

Responsibilities

  • Build automated pipelines and routines.
  • Develop autonomous agents and AI-driven routines to accelerate the area's processes;
  • Map operational workflows to eliminate manual rework and process bottlenecks.
  • Structure analytical SQL queries to consolidate operational and financial data and feed real-time reporting routines.
  • Configure automations on no-code/low-code platforms and scripts to ensure auditability, traceability and governance of transactions.

Qualifications

  • Degree in technology
  • Certifications in tools focused on AI and process automation
  • Hands-on experience in process automation
  • Proficiency in structuring integration flows
  • Ability to write SQL queries and handle large databases for reconciliation and extraction of business metrics.
  • Fluency in using language models and generative AI tools for task automation and productivity gains in coding.
  • Practical knowledge of Python or automation scripts.

Nice to have

  • Fluent English for interacting with partners and keeping up with global automation trends.
  • Prior experience in technology companies, B2B SaaS or fintechs in phases of accelerated scale.

Your Day-to-Day Experience

  • 🕘 Flexible Hours: More autonomy to organize your routine with balance and responsibility.
  • 🏠 Flexible Work Models: Remote, hybrid or on-site, depending on the needs of the role.
  • 👕 No Dress Code: Freedom to be yourself, without formalities.
  • 🎉 Birthday Day Off: One day off in your birthday month to celebrate however you like.
  • 🔋 Blip Recharge: 5 paid days off per year, for roles that do not clock in, designed to balance the workday.

Wellbeing and Quality of Life

  • 🍽️ Food or Meal Voucher: R$ 1,144.00 per month, without deduction and credited including during vacations and leaves.

Beneflex: Monthly amount in flexible balance

  • 🚍 Transportation Voucher: Available according to commuting needs.
  • 🏋️‍ Wellhub Plus (Gympass): Access to the Starter Plan at no cost, to use gyms, wellbeing apps and physical activities, also for dependents.
  • 🎭 SESC Partnership: Access to culture, leisure, sports, hotels, holiday camps and more.

Physical and Emotional Health

  • 🩺 Health Plan (Sulamérica): Nationwide coverage, private room for you and your dependents, with co-payment discount only.
  • 🦷 Dental Plan (Odontoprev): Nationwide coverage for you and your dependents, with three plan options, and full discount of the chosen plan's value.
  • Vidalink Medication Plan: R$50.00 per month for purchasing prescription medications.
  • 🔐 Life Insurance: Coverage equivalent to 24 times your monthly salary.

Family, Parenthood and Support

  • 👶 Extended Maternity Leave: 180 days to experience the start of this new phase with peace of mind.
  • 👨‍👧 Extended Paternity Leave: 30 days to be present and strengthen bonds.
  • 🧸 Childcare Allowance: Reimbursement of R$ 676.81 for children up to 2 years old and R$ 592.21 for children up to 5 years old.
  • 🧩 Allowance for Dependents with Disabilities: Support of R$ 846.02 for children with disabilities or neurodiversity.

Development and Recognition

  • 📘 Educational Incentive: Partnerships with higher education institutions and language schools.

Diversity and Inclusion

  • 🏳️‍🌈 Your Name Matters: Reimbursement of up to R$250.00 for expenses related to changing first name and/or gender marker, strengthening inclusion and respect for identity.

About Blip

Brazilian conversational-AI and messaging software company in Belo Horizonte; five role adverts list "Horário Flexível" (flexible hours) among the benefits.

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