Network Engineer II

Scheduled hours per week: 40

Scheduled months per year: 12

Remote work eligibility: Hybrid

Hiring range: $83,500 to $104,400

Position purpose

Individuals in the Network Engineer role are responsible for the secure design, implementation, and operation of Dartmouth’s campus network. This responsibility includes all wired and wireless components of the physical network on the Hanover campus in addition to equipment in remote locations. It extends to the network components of data center and cloud infrastructure, maintaining the ongoing operation and automation of the network, the configuration and maintenance of the performance and fault monitoring systems, and escalation on the maintenance and configuration of the cloud-based telephony system. Network Engineers serve as an escalation point for Network Technicians and respond to incidents and problems, and partner with IT organizations within Dartmouth to architect and implement point solutions. Security is a core responsibility of the role. Network Engineers build and maintain the network as a primary layer of defense for Dartmouth, implementing and enforcing network security controls, remediating vulnerabilities, and partnering closely with Information Security on threat detection, incident response, and the protection of institutional systems and data.

Key accountabilities

Network Operations

Works on teams that will include some of the following responsibilities:

• Accountable for the security of the network; implements, maintains, and enforces network security controls, such as firewall policy, segmentation, access control lists, and secure device configuration standards, in partnership with Information Security.
• Owns the design, delivery, and continuous improvement of network automation; actively seeks new automation opportunities and improves existing solutions.
• Designs, implements, and improves wired, wireless, data center, security, and cloud network components, including configuration changes to meet client requirements.
• Accountable for network health, reliability, and performance, including configuration and maintenance of performance and fault monitoring systems.
• Supports production network automation solutions and provides escalation support for the cloud-based telephony system.
• Works with stakeholders to plan and implement networks in new building construction and major renovations.
• Serves as an escalation point for Network Technicians; investigates and resolves complex incidents and problems and designs corrective solutions for faults.
• Performs software and hardware upgrades as part of regularly scheduled maintenance.
• Remediates network device vulnerabilities in line with ITC vulnerability management standards and timelines.
• Participates in a scheduled 24×7 on-call rotation and supports incident response, including security incidents, as required.

Project Support

• Contributes to and leads network project work with accountability for technical delivery and outcomes.
• Participates in the review of requirements, including security requirements, for network-connected equipment.
• Partners with customers and IT organizations across Dartmouth to architect and implement solutions to business problems; participates in cross-functional teams with network dependencies.
• Communicates project status, plans, and changes clearly to team members and stakeholders.

Training and Development

• Maintains working knowledge of evolving network technologies and cooperates with others to pass on new knowledge.
• Creates internal training materials and teaches partners in the use of network automation solutions.
• Provides guidance and technical mentorship to Network Technicians.

Diversity and Inclusion

• Demonstrates commitment to inclusive practices through day-to-day interactions and team collaboration.
• Engages in opportunities to build awareness and understanding across diverse perspectives.

Required qualifications: education and experience

Bachelors plus 3-5 years' experience or equivalent combination of education and experience

Required qualifications: skills, knowledge and abilities

• Bachelor’s degree and 3 or more years of experience supporting production networks, or 7 or more years of equivalent experience
• Demonstrated competency and experience in at least one area of network specialization, such as routing and switching, wireless, or VoIP, including independent configuration and troubleshooting
• Working knowledge of network security principles, including segmentation, access control, and secure configuration practices
• Ability to investigate and resolve complex network issues with minimal supervision, including responding to incidents as part of an on-call rotation
• Strong oral and written communication skills, including the ability to explain network designs, issues, and changes to both technical and non-technical audiences
• Collaborative and adaptable working style, with demonstrated initiative and ability to prioritize work in a fast-paced environment

Preferred qualifications

• Experience with two or more network platforms, such as Cisco IOS and Junos
• Experience with network security technologies, such as next-generation firewalls, network access control (NAC), or VPN
• Experience building and operating networks using automation and scripting (e.g., Ansible, Python, Git-based workflows)
• Experience deploying and supporting network services in public cloud platforms (e.g., AWS, OCI)