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Internship in Customer Experience & Omnichannel Strategy

Auto-translated from Spanish · original: Beca en Customer Experience & Omnichannel Strategy

5 day weekGenerous PTO€950/moHybrid · Madrid, Spain

The 4-day week in Spain

About the role

Job Description

INTERNSHIP IN CUSTOMER EXPERIENCE & OMNICHANNEL STRATEGY

Duration: 6-12 months

Office: Madrid

We are looking for a person who can start in February 2027.

At our company, we will empower you to invent for life. You will be part of a diverse, inclusive and versatile team of highly motivated people, in which the patient is at the centre of everything we do, so our efforts are focused on finding solutions and treatments for some of the most challenging diseases in the world.

Equal opportunities

We are proud to be a company that brings together diverse, talented and committed people. The fastest way to innovate is by uniting diverse ideas in an inclusive environment. We create an environment in which our employees can respectfully challenge one another's thinking and address problems collectively. We guarantee equal opportunities, with a commitment to fostering a diverse and inclusive workplace

What do we offer?

  • €950 per month
  • Meals included
  • Gym access
  • Flexible working hours

What benefits will you get?

By doing your internship at our company, you will have the opportunity to develop within one of the world's leading pharmaceutical companies:

  • Real practical experience within the pharmaceutical industry
  • Opportunity to grow your potential and be part of a diverse team
  • Working in a challenging and dynamic work environment
  • Developing analytical and problem-solving skills
  • You will be assigned a mentor who will give you practical advice, guidance and support
  • Possibility to develop cross-functional knowledge in a multinational environment
  • undefined

What activities will you carry out?

  • Omnichannel management for emerging audiences·
  • Coordination with business units for omnichannel plans·
  • Handling the end to end process for cross-functional scientific content: taxonomy, development, approval and coordination with external suppliers.
  • Tracking accreditations in continuing medical education·
  • Data analysis·
  • Participation in strategic cross-functional projects

What profile are we looking for?

  • Being enrolled in a School or University that allows us to sign an Academic Collaboration Agreement
  • Training in health sciences.
  • Analytical ability
  • Motivated by digital and dynamic environments
  • High level of English
  • Full-time availability
  • Ability to work in a team and collaborate/facilitate
  • Proactivity
  • Ability to adapt to change
  • High level of autonomy and decision-making

Additional location(s) Compensation Information:

Required Skills:

Clinical Research, Cloud Data Catalog, Community Relations, Data Analysis, Database Management, Data Science, Data Security, Data Visualization, Data Wrangling, Detail-Oriented, Engagement Strategies, Event Planning, Ideation, Key Performance Indicators (KPI), Mechanical Engineering, Omnichannel Marketing, Omnichannel Strategy, Problem Analysis, Project Management, Publishing, Python (Programming Language), Scientific Literacy, Software Proficiency, Vendor Relationship Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Intern/Co-op (Fixed Term)

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

11/10/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

About Merck

Global pharmaceutical leader (NASDAQ: MRK) offering 25 vacation days from day one regardless of tenure, 12 paid US holidays, and a 4-day year-end shutdown — ~41 days off per year for US employees.

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