Company description
Serasa Experian is the first and largest Datatech in Brazil. A leader in intelligence solutions for analyzing risks and opportunities, with a focus on the credit, authentication and fraud prevention journeys. With cutting-edge technology, innovation and the best talent, it turns the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments thrive.
We have 22,000 people operating in 32 countries, and every day we are investing in new technologies, talented professionals and innovation to help all clients maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index.
Job description
Job description
Position summary
The Senior Account Manager for the Public Sector will be responsible for conducting strategic relationships with government agencies, leading the full sales cycle and ensuring the sustainable growth of the portfolio. This professional will act as a high-level consultant, deeply understanding the demands of the public sector, building value propositions aligned with government priorities and ensuring the execution of large-scale contracts.
Key responsibilities Strategic account management
- Develop and manage long-term relationships with public sector clients, including municipal, state and federal agencies;
- Map stakeholders, influencers and decision-makers, acting as the organization's strategic focal point.
Sales execution
- Lead the entire consultative sales cycle: prospecting, diagnosis, proposal development, negotiation and closing;
- Conduct complex, long-duration sales processes, ensuring compliance with public procurement laws, regulations and practices (Bidding Law, pregões, calls for tender, etc.).
Technical understanding and solution proposition
- Identify client needs and translate these demands into solutions aligned with the company's portfolio;
- Prepare robust technical and commercial proposals, with a high degree of alignment to public tender notices and specific public sector requirements.
Pipeline and forecast management
- Manage the pipeline with precision, ensuring reliable revenue forecasts;
- Monitor performance indicators, margins, profitability and risks associated with each opportunity.
Partnerships and multidisciplinary work
- Collaborate with internal product, marketing, legal and operations teams to ensure the delivery of end-to-end solutions to clients;
- Develop alliances with integrators, technology partners and strategic channels to boost opportunities in the public sector.
Governance and compliance
- Ensure that all commercial interactions strictly follow Compliance, integrity and corporate policy standards;
- Act in accordance with laws, regulations and ethical practices applicable to the government market.
Job requirements Education
- Completed higher education in Business Administration, Economics, Engineering, IT, Public Management or related fields;
- A postgraduate degree or MBA will be a differentiator;
- Mandatory intermediate/advanced English.
Experience
- Minimum of 7–10 years of experience in consultative sales, preferably involving the public sector;
- Proven track record of working with government accounts and closing large-scale contracts;
- Hands-on experience with public tender processes, public contracts, SLAs and compliance.
Technical skills
- Strong knowledge of technology solutions, services, telecom, SaaS or infrastructure (adjustable according to your sector);
- Ability to prepare complete technical and commercial proposals;
- Proficiency with CRM tools (Salesforce, Dynamics, etc.).
Behavioral competencies
- Excellent negotiation and communication skills at executive levels;
- Ability to handle complex environments and make strategic decisions;
- Autonomy, analytical vision and focus on results;
- Integrity, resilience and the ability to build trust in the public sector.
Qualifications
Qualifications
- Mandatory experience in the public sector; residing in Brasília and surrounding areas is desirable.
Additional information
Experian is a global data and technology company that empowers opportunities for people and businesses around the world. We operate in many markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unlock the power of data. We have an amazing team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, centered on people, inclusive and driven by purpose, is recognized by several awards, including World’s Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian also takes pride in being an employer that promotes equal opportunity and affirmative action.
Experian Careers - Creating a better tomorrow together
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