Enterprise Architect

Job Details

The Enterprise Architect (EA) is a strategic technology guide who leads high-quality solution delivery in the Digital Experience area for Adobe's enterprise customers in Japan. Adobe is pursuing new digital experiences built around Generative AI and Agentic AI, and as its technical vanguard, the EA leads the transformation of customers' businesses through AI.

The EA aligns customers' business goals with Adobe solutions through scalable, integrated architecture. This is one of the few cross-functional strategic roles that spans both project-based Custom Service and subscription-based Integrated Services.

The EA supports customers across three phases:

• Plan and align: Conduct architecture discovery, define future architecture, and align with IT strategy
• Design and guide: Recommend integrations and data flows, provide cross-solution architecture guidance, and review and validate technical designs
• Enable and Optimize: Verify value, demonstrate ROI, and identify success stories

Main Responsibilities

• End-to-end architecture design across Adobe CX Enterprise (formerly Adobe Experience Cloud), including third-party integrations
• Convert complex business requirements into technical solutions and align delivery team activities with customers' business goals
• Plan project scope, estimates, resource allocation, and schedules
• Develop roadmaps with business departments, IT departments, partners, and executive leadership
• Drive projects in collaboration with global delivery teams and the partner ecosystem, and conduct quality reviews of technical deliverables
• Research advanced AEM and Adobe CX Enterprise features, including Agentic AI, and contribute to the development of new service models
• Propose how Generative AI and Agentic AI can be applied to customers' businesses, based on concrete use cases and architectural perspectives

Opportunities in This Position

• Lead the technical core of digital transformation at a leading Japanese enterprise
• Work directly with Adobe's Product and Engineering organizations
• Take part in launching new services using cutting-edge AI solutions Adobe invests in, such as Firefly, GenStudio, and Agentic AI
• Stand at the forefront of change in the consulting industry as a rare role spanning Custom Service and Integrated Services

Required Skills and Experience

• 6+ years of hands-on experience in either of the following areas:

  (a) Web application experience for large-scale enterprises as an enterprise architect or consultant

  (b) Product management experience in digital marketing

• Basic knowledge of CMS and web applications

• Experience designing and planning high-performance web system architectures, including CDN

• Experience converting complex business requirements into technical solutions and aligning delivery team activities

• Practical experience defining project scope, estimating, and allocating resources

• Ability to keep up with technology trends, including Generative AI and Agentic AI, and propose concrete applications for customers' businesses

• Ability to adjust communication to the audience (engineers, marketing departments, or executives)

• Business-level Japanese (required). English at a level sufficient for reading and writing business documents is acceptable

Preferred Skills

• Hands-on experience with Adobe CX Enterprise products
• Experience delivering analytics implementations
• Knowledge of modern web frontend stacks such as React and TypeScript
• Knowledge of the overall digital marketing journey, including ad tech, marketing automation, omnichannel personalization, and CRM
• Experience applying Generative AI and/or Agentic AI solutions in business operations, or experience building AI agents
• English proficiency sufficient to negotiate directly with global teams
• Experience leading cross-functional teams spanning multiple regions

Ideal Candidate Profile

• Deeply understands customers' business challenges and can envision technology-based solutions
• Serves as a bridge between technical departments and executive leadership, earning trust from both
• Keeps up with rapidly changing technology trends, including AI, and seeks practical applications
• Shows leadership in involving multiple stakeholders and driving projects responsibly
• Proactively wants to help build new service models without being limited by existing frameworks
• Comfortable working with mixed onshore and offshore global teams

Job Description

The Enterprise Architect (EA) operates as the principal strategic technology guide and technical force behind delivering high-quality Digital Experience solutions to Adobe's enterprise customers in Japan. Adobe is pursuing a new generation of digital experiences built around Generative AI and Agentic AI, and the EA serves as the technical vanguard driving customer business transformation through these capabilities.

The EA ensures customer business goals match Adobe solutions through scalable, integrated architectures that generate sustained value. This cross-functional strategic position operates within both Custom Service, which is project-focused consulting, and Integrated Services, Adobe's subscription advisory service. Few roles span these two engagement approaches.

The EA partners with customers across three phases:

• Plan and align: Conduct architecture discovery sessions, define future-state solution architecture, and align Adobe solutions with IT strategy
• Design and guide: Recommend integration and data flows, provide cross-solution architecture guidance, review and validate technical designs, and advise on governance and scalability
• Enable and Optimize: Verify and validate value, measure path to value and return on investment, and find opportunities to showcase success

Key Responsibilities

• Develop complete architectures throughout the Adobe CX Enterprise (formerly Adobe Experience Cloud) portfolio, incorporating connections with third-party solutions
• Translate intricate business needs into technical solutions, ensuring all delivery team actions correspond with documented customer business goals
• Develop project scope definitions, delivery estimates, resource allocation plans, and project timelines
• Develop roadmaps in collaboration with business collaborators, IT teams, partners, and executive leadership
• Propel project advancement in partnership with global delivery teams and the partner network, and review technical deliverables to ensure quality
• Investigate advanced features of AEM and Adobe CX Enterprise, including Agentic AI, to aid the development of new service models
• Advise customers on concrete use cases and architectural approaches for applying Generative AI and Agentic AI to their business

Opportunities Offered

• Lead the technical architecture behind digital transformation for leading Japanese enterprise customers
• Work directly with Adobe's Product and Engineering teams
• Contribute to the creation of new services powered by Adobe's leading-edge AI portfolio, including Firefly, GenStudio, and Agentic AI
• Take on a distinctive role that combines both Custom Service and Integrated Services—situating you at the forefront of changes in the consulting field

Required Skills and Experience

• 6+ years of relevant experience in either following:

  (a) Enterprise Architect or Consultant, delivering enterprise-scale web applications

  (b) Digital Marketing Product Management

• Foundational knowledge of CMS and web application technologies

• Experience designing and planning high-performance web system architectures, including CDN

• Proven capability to transform intricate business needs into technical solutions and coordinate delivery team efforts accordingly

• Experience developing project scope definitions, delivery estimates, and resource allocation plans

• Ongoing familiarity with technology trends such as Generative AI and Agentic AI, with the ability to propose concrete applications for customer business

• Skilled in written and verbal communication, capable of adapting for technical, marketing, or executive audiences

• Business-level Japanese (required). Working proficiency in reading and writing English is sufficient

Skills That Set You Apart

• Hands-on experience with Adobe CX Enterprise solutions
• Experience in analytics implementation
• Knowledge of modern web frontend stacks such as React and TypeScript
• Working knowledge of the end-to-end digital marketing journey, including Ad Tech (CDP/DMP, DSP), marketing automation, omni-channel personalization, and CRM
• Experience employing Generative and/or Agentic AI solutions to optimize daily workflows, or hands-on experience building AI agents
• English proficiency adequate to negotiate and work directly with international teams
• Experience leading cross-functional, multi-region delivery teams

Candidate Profile

We encourage candidates who demonstrate the following qualities:

• Deep understanding of customer business challenges, with the ability to translate them into solutions powered by modern tools
• Strong communication skills that build trust as a bridge between technical teams and executive collaborators
• A genuine interest in fast-moving technology trends, including AI, and a drive to explore practical applications
• Leadership that can engage multiple collaborators while taking ownership of a project through to completion
• A readiness to think beyond current frameworks to contribute to the creation of new service models
• Comfort collaborating with mixed onshore/offshore global teams

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

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Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

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