Engineering Manager, Platform

About KOHO

We’re on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We’re a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians.

At KOHO, we’re not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best work - without sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust.

KOHO is entering its next chapter - leaner, smarter, more AI-integrated. We’re building for impact, not bureaucracy. If you thrive in environments that value clarity, ownership, and bold thinking, you’ll fit right in.

About The Role

Ready to Shape the Platform Behind KOHO's Products? 🚀

As Engineering Manager, Platform, you'll lead a full-stack platform team that owns KOHO's mobile and web platform (how our mobile app gets released and our frontend developer tooling), internal tooling and the risk domain. This is a unique opportunity to lead a team that spans platform and feature development, building the foundations other teams rely on while supporting user-facing functionality such as login and access management.

This is a role for someone who thrives in high-impact technical environments, turns ambiguous requirements into concrete solutions, and builds high-performing teams.

You'll report directly to the Senior Manager, Platform Engineering, collaborate closely with peer platform and feature teams, and manage key stakeholders including Risk, Product, and Security. Your team will also share ownership of our authentication and authorization systems, working hand in hand with the team that leads that space.

Your Mission 🎯

Make it fast, safe, and easy for KOHO to build and ship great products, on mobile, on the web, and behind the scenes.

• Build and lead a high-performing platform team: Manage a team of full-stack engineers (employees and partner contractors), set clear expectations, create real career growth paths, and maintain a culture of ownership and continuous improvement

• Own the Mobile and Web platform: Lead how our mobile app gets released, from build pipelines and release trains to app store submissions, phased rollouts, and feature flagging, and keep our web platform healthy and scalable

• Raise frontend developer experience, with AI at the core: Invest in frontend tooling, shared components, CI/CD, testing, and AI-assisted workflows so engineers across KOHO can build, test, and release with confidence

• Own internal tooling for the organization: Deliver and maintain the internal tools our operations, support, and business teams rely on, treating them as products with real users and clear quality bars

• Own the risk domain: Lead your team's ownership of risk-related systems and experiences, partnering with Risk and Compliance stakeholders to balance user experience, operational efficiency, and regulatory expectations

• Manage key vendors: Own relationships with third-party vendors in your domain, from evaluation and integration through performance, cost, contract renewals, and migrations when needed

• Own stability & production health: Keep your team's systems reliable through strong observability, a healthy support rotation, effective incident response, and steady reduction of tech debt

• Collaborate across the platform: Work closely with the authentication and authorization team on initiatives that touch the mobile and web experience, and translate Platform OKRs into a focused quarterly roadmap

What You'll Bring 💡

We're looking for someone who:

• Has strong full-stack engineering roots: 5+ years building and operating production software across web or mobile frontends and backend services, with enough hands-on depth to review designs, unblock engineers, and make sound architectural calls

• Is a proven people leader: 1-3 years managing an engineering team (3-6 people), with demonstrated success coaching engineers, managing performance, hiring, and building an inclusive, high-trust team culture

• Owns production outcomes: A track record of owning critical customer-facing or business-critical systems, setting and holding quality and reliability bars, and leading the team calmly through incidents

• Manages vendors effectively: Experience owning third-party vendor relationships, holding partners accountable to outcomes, and making clear build-versus-buy decisions

• Thrives in ambiguity: You can take high-level business objectives, structure the problem, and turn it into an actionable plan when requirements are not clearly defined

• Balances strategy with execution: You can shape a roadmap and improve team process, then dive deep to unblock a tricky implementation or production issue

• Communicates with exceptional clarity: You explain technical trade-offs to non-technical stakeholders, write clear docs, and build strong relationships with Product, Design, Risk, and peer engineering teams

What Sets You Apart 🌟

This role is best suited for someone who wants real growth - not just more tasks, but more scope, more impact, and more trust, and wants to make a real impact in the financial lives of Canadians.

• You've owned mobile release and platform engineering: Experience with mobile CI/CD, release automation, app store processes, and frontend build tooling at consumer scale

• You've built internal tools people love: You've delivered internal platforms or admin tooling that measurably improved how operations, support, or business teams work

• You've worked in risk, identity, or auth domains: Experience in financial services, payments, fraud, identity verification, or authentication and authorization (e.g., OAuth/OIDC, SSO, MFA), where risk, security, and auditability shape product decisions. Nice-to-have: hands-on experience with vendors such as Onfido or Auth0

• You're passionate about developer experience: You treat the platform as a product for internal engineers and invest in tooling, shared components, CI/CD, and self-service that make their lives better

• You embrace AI-enabled workflows: You're excited about using AI to accelerate development, testing, and code review, and you help your team adopt it thoughtfully

• You understand “you build it, you run it”: You've built teams that own their systems end to end, from design through on-call, with strong observability and feature-flagged releases

The posted salary range for this role is $160,000 – $190,000 CAD / year.

At KOHO, we are dedicated to providing pay transparency to all candidates. Compensation at KOHO is determined through various factors including but not limited to: comparable salary market data within Canada, technical skill assessment, a holistic view of previous work history, and internal pay equity with other KOHO team members.

Job Description (originally in French)

About the Role

Ready to shape the platform behind KOHO's products? 🚀

As Engineering Manager, Platform, you will lead a full-stack platform team responsible for KOHO's mobile and web platform (how our mobile app is released and our frontend developer tools), internal tools, and the risk domain. This is a unique opportunity to lead a team that covers both platform and feature development, building the foundations other teams rely on while supporting user-facing features such as login and access management.

This role is for someone who thrives in high-impact technical environments, turns ambiguous requirements into concrete solutions, and builds high-performing teams.

You will report directly to the Senior Manager, Platform Engineering, collaborate closely with peer platform and feature teams, and manage key stakeholders including Risk, Product, and Security. Your team will also share responsibility for our authentication and authorization systems, working hand in hand with the team that leads that area.

Your Mission 🎯

Enable KOHO to design and deliver excellent products quickly, safely, and easily, on mobile, on the web, and behind the scenes.

• Build and lead a high-performing platform team: manage a team of full-stack engineers (employees and contract partners), set clear expectations, create real career growth paths, and maintain a culture of ownership and continuous improvement

• Own the mobile and web platform: lead the process of releasing our mobile app, from build pipelines and release trains to app store submissions, phased rollouts, and feature flags, and keep our web platform healthy and scalable

• Improve frontend developer experience, with AI at the core: invest in frontend tools, shared components, CI/CD, testing, and AI-assisted workflows so KOHO engineers can build, test, and release with confidence

• Own internal tools for the organization: deliver and maintain the internal tools our operations, support, and business teams rely on, treating them as products with real users and clear quality standards

• Own the risk domain: lead your team's responsibility for risk-related systems and experiences, partnering with Risk and Compliance stakeholders to balance user experience, operational efficiency, and regulatory expectations

• Manage key vendors: manage relationships with third-party vendors in your domain, from evaluation and integration through performance, costs, contract renewals, and migrations as needed

• Own stability and production health: keep your team's systems reliable through strong observability, a healthy support rotation, effective incident response, and steady reduction of technical debt

• Collaborate across the platform: work closely with the authentication and authorization team on initiatives affecting the mobile and web experience, and translate Platform OKRs into a focused quarterly roadmap

What You'll Bring 💡

We are looking for someone who:

• Has strong full-stack engineering roots: 5+ years of experience designing and operating production software across web or mobile frontends and backend services, with enough hands-on depth to review designs, unblock engineers, and make sound architectural decisions

• Is a proven people leader: 1 to 3 years managing an engineering team (3 to 6 people), with demonstrated success coaching engineers, managing performance, hiring, and building an inclusive, high-trust team culture

• Owns production outcomes: a track record of owning critical customer-facing or business-critical systems, setting and upholding quality and reliability standards, and leading the team calmly through incidents

• Manages vendors effectively: experience managing third-party vendor relationships, holding partners accountable for results, and making clear build-versus-buy decisions

• Thrives in ambiguity: you can take high-level business objectives, structure the problem, and turn it into an actionable plan when requirements are not clearly defined

• Balances strategy and execution: you can shape a roadmap and improve team processes, then dive deep to unblock a complex implementation or production issue

• Communicates with exceptional clarity: you explain technical trade-offs to non-technical stakeholders, write clear documentation, and build strong relationships with Product, Design, Risk, and peer engineering teams

What Sets You Apart 🌟

This role is best suited for someone who wants real growth - not just more tasks, but more scope, more impact, and more trust, and who wants to have a real impact on the financial lives of Canadians.

• You've owned mobile release and platform engineering: experience with mobile CI/CD, release automation, app store processes, and frontend build tooling at consumer scale

• You've built internal tools people love: you've delivered internal platforms or admin tools that measurably improved how operations, support, or business teams work

• You've worked in risk, identity, or auth domains: experience in financial services, payments, fraud, identity verification, or authentication and authorization (e.g., OAuth/OIDC, SSO, MFA), where risk, security, and auditability shape product decisions. Nice to have: hands-on experience with vendors such as Onfido or Auth0

• You're passionate about developer experience: you treat the platform as a product for internal engineers and invest in tools, shared components, CI/CD, and self-service that make their work easier

• You embrace AI-enabled workflows: you're excited about using AI to speed up development, testing, and code review, and you help your team adopt it thoughtfully

• You understand “you build it, you run it”: you've built teams that own their systems end to end, from design through on-call, with strong observability and feature-flagged releases

The posted salary range for this role is $160,000 – $190,000 CAD / year.

At KOHO, we are committed to pay transparency for all candidates. Compensation at KOHO is determined by various factors, including but not limited to: comparable salary market data in Canada, technical skills assessment, a holistic view of previous work history, and internal pay equity with other KOHO team members.

KOHO is for builders.

If you’re energized by challenge, motivated by mission, and want to be part of a team that punches above its weight - we want to hear from you.

The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact peopleaccessibility@koho.ca and the People and Culture team will be happy to help.

AI Disclosure: KOHO uses artificial intelligence (AI) in certain aspects of its recruitment process to screen, assess, or select applicants. For any questions or concerns, please contact us at talent@koho.ca.

Note: this posting is for an existing vacancy that we are seeking to fill.

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