Company Description
Experian is a global data and technology company that empowers people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unlock the power of data. We have an amazing team of 25,200 employees in 32 countries.
Our uniqueness lies in valuing yours. Experian's culture, centered on people, inclusive and driven by purpose, is recognized by several awards, including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to find out why. Experian also takes pride in being an employer that promotes equal opportunity and affirmative action.
Job Description
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About the position
We are looking for a specialist to structure the monitoring of the Sales Operations through data and automation. The position turns recurring information into visibility for management and supports the identification of risks, deviations and improvement opportunities. The area works on operational processes, contracts, billing and exception management.
Main responsibilities
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Structure and improve the monitoring of the area's processes through data and automation.
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Develop and maintain management dashboards that support monitoring of the operation and its risks.
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Define indicators and monitoring criteria in partnership with the areas involved.
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Analyze data to identify deviations, gaps and improvement opportunities.
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Present analyses and recommendations that support decisions and action plans.
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Contribute to the quality, organization and documentation of information and processes.
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Core responsibility
Turn recurring controls into structured and actionable monitoring for the area
Qualifications
- Experience in automation, data analysis and development of management dashboards.
- Ability to turn business needs into practical indicators and monitoring.
- Knowledge of data analysis and visualization tools.
- Organization, autonomy and good communication skills to work with different areas.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in various teams and specialties. Here, every skill and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their career with their personal commitments and interests, valuing well-being.
We are truly committed to being one of the best and most innovative companies to work for in the country, enabling amazing experiences and careers for our people. Our strong people-first approach is recognized externally through several market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, and we are recognized as one of the best companies for young professionals and have a 4.6 rating on Glassdoor. Each recognition tells us we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here