Job description
Are you passionate about the automotive sector and customer service? At SIXT, we are looking for a Damage Agent to review damage files generated at our various branches nationwide. Your goal will be to collect all the information needed to manage compensation claims for repair costs, roadside assistance, or loss, among others. This role is essential to ensure that our claims processes are efficient and effective, thereby contributing to our customers' satisfaction and the company's success.
YOURS TO OWN
- Review of the damage coverage contracted by the customer and verification of damage reports or signed return protocols
- Make initial contact with customers to request clarifications about the circumstances of the incident
- Collect the damage assessment through expert reports or repair invoices
- Send claim emails requesting compensation from customers and insurance companies
- Process requests and responses from customers, both external and internal, via email and phone
- Track cases and deadlines to collect the requested information and send reminders when necessary
YOUR SKILLS MATTER
- You have prior experience in insurance or claims processing and/or at least 1 year of experience in administrative work
- Studies in Administration, Tourism, Business, or similar are a plus
- You have a broad knowledge of English or German (or both) and communicate effectively
- You are organized and dynamic, able to work under pressure
- You enjoy teamwork and collaborate effectively with your colleagues
WHAT WE OFFER
- Permanent Contract, Attractive Salary and Professional Growth Opportunities Competitive salary with professional development opportunities in an international environment
- Work-Life Balance Enjoy your birthday off and additional vacation days for your anniversary at SIXT
- Flexible Compensation Benefit from private health insurance, childcare support and/or a restaurant card
- Exclusive Employee Benefits Discounts for family and friends on SIXT rentals, plus offers on hotels, shops, Gympass, business schools and more
- Flexible Work Model Enjoy flexible working hours with the option to telework 6 days per month
If you are ready to take the next step in your career and join our team at SIXT, we look forward to receiving your application!
Additional information
Who we are:
We are a globally leading mobility service provider, with revenue of 4.3 billion euros and approximately 9,000 employees worldwide. Our ONE mobility platform brings together our products SIXT rent (vehicle rental), SIXT share (vehicle sharing), SIXT ride (taxi and chauffeur services) and SIXT+ (vehicle subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 partner companies and about 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries with 2,000 rental stations. At SIXT, exceptional customer experience and service are our top priority. We are committed to true entrepreneurial spirit and long-term stability, and we align our business strategy with a forward-looking vision. Start with us and apply now!