Want to see how analytics helps develop digital and AI services for millions of customers? Join Kyivstar and help turn data into business solutions. We are looking for an analyst who will help turn data into solutions for developing digital service channels. What you will do: Forecast and analyze key KPIs of digital channels (IVR, Voice Bot, Chatbot, GenAI Chatbot); Evaluate the effectiveness of new projects and changes; Analyze the customer journey and funnels; Prepare business cases, reporting and presentations for management; Create dashboards in Power BI; work with data using SQL; Interact with business and IT teams. Our candidate: Has at least 2 years of experience in data analytics; Confidently uses SQL and Power BI; Knows how to work with KPIs, statistics and large datasets; Is able to find insights and turn them into recommendations for the business; Experience in business case calculations will be an advantage Why Kyivstar: Barrier-free space – we respect your individuality and help make work a pleasant part of your life; Flexible work schedule, hybrid work format; Basic social benefits and even more; Opportunities for development and career management; Mental and emotional support programs for you and your family; Easy adaptation – we are with you from the first call; Care and support for Defenders: support programs for military personnel, veterans and their families “4.5.0. Finally Home”; A responsible company that supports the country, society and the army. Join Kyivstar, because it is your new comfort zone in professional life!
More about us: Check out our Instagram – about people, culture and life at Kyivstar → https://www.instagram.com/kyivstar.people Find our latest news on LinkedIn --> https://www.linkedin.com/company/kyivstar/
If you have any questions, you can ask them to us, the recruiters of Kyivstar. Go to our Telegram channel “Career with Kyivstar” and let’s talk!
Working at Kyivstar, which is part of the international Kyivstar Group of companies, requires us to adhere to high standards of business ethics, legal obligations, our values, the Code of Conduct of the international Kyivstar Group, and defined policies and procedures. We strive to be honest and open, to act ethically, truthfully and conscientiously. We understand the importance of protecting your Personal Data and strive to use leading practices in this area. By pressing the “Apply for this job” button, you confirm that you have read, understood and explicitly agreed to our Privacy Policy.
More about us: Discover our people, culture, and everyday life at Kyivstar on Instagram → https://www.instagram.com/kyivstar.people Stay up to date with our latest news on LinkedIn → https://www.linkedin.com/company/kyivstar/
Working at Kyivstar, which is a part of the international Kyivstar Group Ltd., requires us to follow high standards of business ethics, legal obligations, our values, the Group’s Code of Conduct, and all defined policies and procedures. We aim to be honest and open, act ethically, truthfully, and responsibly.We understand the importance of protecting your Personal Data and strive to apply leading practices in this area. By clicking the “Apply for this job” button, you confirm that you have read, understood, and explicitly agree to our Applicants Privacy Policy.
