Company Description
Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian’s people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune’s Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer.
Job Description
Act as a strategic partner to clients in your portfolio, developing solid relationships and identifying growth opportunities through a consultative approach. You are responsible for driving client profitability through cross-sell and up-sell strategies and increasing the adoption of Serasa Experian solutions, always putting the client at the center of decisions.
Key responsibilities
- Manage a portfolio of clients, ensuring proximity, relationship building, and continuous follow-up.
- Identify opportunities for cross-selling, up-selling, and expanding the use of solutions.
- Conduct consultative meetings to understand client challenges and objectives.
- Build action plans for the development and growth of the accounts under your responsibility.
- Prepare commercial proposals and conduct negotiations with support from leadership when necessary.
- Keep the pipeline updated and perform disciplined management of opportunities in the CRM.
- Work in partnership with BizDev, Customer Success, Product, Pricing, and other areas to deliver solutions that meet client needs.
- Monitor portfolio indicators and act preventively to maximize results and minimize risks.
- Ensure excellence in the customer experience throughout the entire commercial journey.
- Seek to deeply understand the client's business, their needs, and challenges, proposing solutions that generate value.
- Manage your routine, priorities, pipeline, and follow-ups with discipline and consistency.
Qualifications
- Communication
- B2B Sales
- Portfolio Management
- CRM
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every skill and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.
We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here