Company Description
Experian is a global data and technology company that empowers people and businesses around the world. We operate in a wide range of markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unlock the power of data. We have an amazing team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, centered on people, inclusive and driven by purpose, is recognized by various awards — including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an employer that promotes equal opportunity and affirmative action.
Job Description
Acts as a strategic partner to the clients in the portfolio, developing solid relationships and identifying growth opportunities through a consultative approach. Responsible for driving client monetization through cross-sell, up-sell and increased adoption of Serasa Experian solutions, always placing the client at the center of decisions.
Main responsibilities
- Manage a client portfolio, ensuring proximity, relationship and continuous follow-up.
- Identify cross-sell, up-sell and solution usage expansion opportunities.
- Hold consultative meetings to understand clients' challenges and objectives.
- Build action plans for the development and growth of the accounts under your responsibility.
- Prepare commercial proposals and conduct negotiations with leadership support when necessary.
- Keep the pipeline updated and manage opportunities disciplined in the CRM.
- Work in partnership with BizDev, Customer Success, Product, Pricing and other areas to deliver solutions that meet clients' needs.
- Monitor portfolio indicators and act proactively to maximize results and minimize risks.
- Ensure excellence in the client experience throughout the entire sales journey.
- Seek to deeply understand the client's business, needs and challenges, proposing solutions that create value.
- Manage your routine, priorities, pipeline and follow-ups with discipline and consistency.
Qualifications
- Communication
- B2B Sales
- Portfolio Management
- CRM
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4 thousand people working in various teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their career with their personal commitments and interests, valuing well-being.
We are deeply committed to being one of the best and most innovative companies to work for in the country, enabling amazing experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, and we are recognized as one of the best companies for young professionals and have a 4.6 rating on Glassdoor. Each recognition tells us we are on the right path, providing an increasingly better work environment for our talents.
Experian Careers - Creating a better tomorrow together
Find out what it's like to work for Experian by clicking here