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University of Washington

Claims Manager

4 × 10hr daysHybrid · Seattle, USA

Job Description

Compliance and Risk Serviceshas an outstanding opportunity for aClaims Manager to join their team.

About this Opportunity

The_ClaimsManager_ under the general direction of the Director of ClaimServices, managesthe University’s claims to achieveoptimaloutcomes for the University and its clients, balancing indemnity paid and expense incurred. The Claims Manageraccomplisheshis/her mission by regularly sharing pertinentclaimsinformation in a meaningful, constructive way to avoid, reduce, and mitigate risk. The Claim Manager will manage a variety of claims, including, but not limitedto:medical professional liability, employment practices liability, auto liability, general liability, and property claims. Additionally, the Claims Manager may work in collaboration with the University'sthird partyadministrators and other consultants in the management of claims

Key Responsibilities:

Managing claims and lawsuits(80%)

  • Perform investigations, including in-person and on-site meetings,interviewsand site work

  • Determineappropriate coveragesource for entities and individuals named in claims and lawsuits

  • Negotiatesettlements within delegated authority; obtaining authorityin excess ofdelegation

Work collaboratively on liability claims handled by the University’sthird partyclaims administrator(10%)

  • Provide initial direction to third party administrator for each claim and collaborate on the direction of the claim as it progresses throughoptimalresolution

  • Work with third party administrator(s) on collaboration and meetings with UW stakeholders and indemnitees, investigation techniques, settlement evaluations, negotiations, and UW-specific matters

  • Review and authorize settlement of claims within delegated authority, as appropriate

Reporting and Communicating on Claims and Claim Trends(7%)

  • Communicate with the Attorney General’s Office, Human Resources, Special Assistant Attorneys General, University schools, colleges and divisions, and consulting professionals

  • Making presentations to audiences ofvarious sizeson claim trends and risk management

  • Identifyandrecommend policychanges related to liability lessons and trends

  • Report claims to insurers as needed on claims and fulfilling their communication and timeliness requirements

Fulfills claims-related safety and regulatory responsibilities and special projects as assigned(3%)

  • Provideinformation toand support for individualindemniteesagainst whom a claim or lawsuit has been made/filed

  • Provide training and knowledge transfer to others in Claim Services and to other University audiences asappropriate

  • Prepare reports to appropriate regulatory agencies including but not limited to CMS for Medicare beneficiaries and the State Disciplinary Boards and the National Practitioner Data Bank asrequiredfor medical malpractice claims

Requirements:

  • Bachelor’s degree in business administration or related field, to include five years of experience with claims and litigation management, which may include: medical professional, general, auto, property, employmentpracticesand/or other claims

  • Excellent written and oral communication skills, with the ability to communicate effectively with diverse audiences and make presentations to large groups

  • Ability to analyze, interpret, and apply complex rules and regulation toward effective problem solving and claim evaluations

  • Ability to develop and deliver presentations conveying claim trends and information

  • Ability toeffectively and efficiently use computer systems and databases, including detailed data entry

  • Demonstrated customer service skills

  • Superior negotiation skills

  • Strong planning and organization skills and multi-tasking ability

  • Demonstrated commitment to continuing education and skill development

Desired:

  • Public Sector claims experience

  • Third party claims administration experience

  • Associate in Claims and/or Chartered Property Casualty Underwriter designation(s)

Compensation, Benefits and Position Details

Pay Range Minimum:

$108,000.00 annual

Pay Range Maximum:

$153,000.00 annual

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.