At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHO WE ARE
Braze (Nasdaq) provides a customer engagement platform that supports the building of high-quality relationships between customers and brands. Overseas, it is used by Burger King, KFC, McDonarld, Mercari, PizzaHut, and SEPHORA; in Japan, it is used by Mercari, Timee, Cosmo Oil, Money Forward, freee, Sanrio, MISUMI, and others.
Data can be put to use in marketing initiatives within 1.1 seconds of being generated. It supports personalized communication powered by generative AI, delivers consistent, human-like digital experiences across multiple channels including stores, websites and apps, strengthens the bond between brands and consumers, and achieves both revenue and brand value enhancement. It is not an exaggeration to say that it is the infrastructure that realizes Marketing 5.0, where technology and creativity converge.
Braze is certified as a Great Place to Work® in the U.S. and the U.K. In 2022, Braze ranked #1 on Fortune's Best Small and Medium Workplaces in New York, #5 on Fortune's Best Workplaces for Millennials in the U.S., and #11 on Fortune's Best Medium Sized Workplaces for Women in the U.K.
Many employees work around the world, including at our headquarters in New York and in offices in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Toronto, and Tokyo.
WHAT WE DO & WHAT YOU HAVE
Business Development (Inside Sales) uses a variety of data and market analysis to identify ideal target accounts among large enterprises and mid-sized and small businesses (commercial), and uncovers sales opportunities through phone, email, social media, direct mail, and more.
BDRs hold high-level conversations with executives and senior managers about business and marketing challenges. The ideal candidate is goal-oriented with a strong drive to achieve, meticulous and persistent down to the smallest details, communicates positively with the team at all times, and is a self-starter who approaches work with motivation without needing instructions from their manager or leader.
This position offers promotion opportunities into direct sales, and incentives are paid based on individual performance.
- Learn and execute standard operations and processes, and identify new opportunities.
- Team up with sales to develop and execute strategies, and continuously improve to maintain high productivity.
- Engage executives and senior managers at target companies in opportunities.
- Arrange discussions with executives and senior managers about business needs.
- Manage and maintain the pipeline of interested prospects.
- Use CRM tools to research specific market segments and industries.
- Be coachable: open to improvement and willing to listen to difficult feedback.
- Be confident and articulate; prepare thoroughly and keep learning constantly.
- A “can-do” attitude. This role is not recommended for those who put their own rights first.
- Give everything your all and want to prove your skills and abilities.
- (Nice to have) Experience using Salesforce
- (Nice to have) Experience building apps and websites, or coding experience
If you are interested, please feel free to apply even if you don't meet all of the criteria. We welcome applications through Casual Chat.
WHAT WE OFFER
From comprehensive benefits that support various life stages to hybrid work, we provide what you need to balance work and personal life.
- Long-term wealth building
- Competitive compensation
- 401K / Corporate defined contribution pension plan
- Employee Stock Purchase Plan (ESPP)
- Opportunities to receive Financial Coaching
- Career building / development support
- Learning expense subsidy program
- Opportunities to receive Development / Coaching / counseling, etc.
- Career paths created alongside individual, team, and business growth
- Access to internal learning platforms and LinkedIn Learning, among others
- Health / family support
- Medical expense subsidies
- Leave policies
- Fertility & Family Forming Support
- Team-building opportunities
- Volunteer Activity
- Employee Resource Groups that build supportive communities within Braze
- Weekly Office Lunch Offering on Wednesdays
- Lunch gatherings with other departments
- Referral Program
- Other opportunities, including team-building with our global teams, that help build understanding of values and connections across teams.
- Other
- WorkStyling access at all locations
- Drinks & Snacks in the office
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:
- To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
- To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com.
Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.
To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at .
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.