We are growing, and that calls for a different presence with our clients in West Brabant. Not because things are not going well now, but because we believe it can be even better: a fixed point of contact who knows the organisation, thinks along at every level and ensures that PUUR. keeps making the difference in daily care. That is why we are deliberately investing in this region.
What will you do?
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You are the point of contact for our existing clients in West Brabant, from board member to nurse.
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You build client success: not only the business side (from contract to service delivery), but also the substantive side. On product, care content and processes, you are the authority the client can rely on.
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You ensure client retention and actively work on cross- and upselling within your client portfolio, as a natural part of good account management, not as a separate sales task.
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You are a sparring partner at every level: board, management and nurses, even when their interests are not automatically aligned.
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You are the connector in the network of regional collaboration partnerships (RSO's) and network care in West Brabant.
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You guide care organisations in your region that do not yet use PUUR. step by step towards a good start.
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You work closely with colleagues from Client & Market (client advisors, marketing, new business account managers), Product & Technology (product owners, head of product, head of engineering, customer operations manager) and with compliance & security.
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You take the lead: you have the overall picture of the client, know the strategy and ensure that the right colleague joins at the right moment.
Our goal is simple: more fans of PUUR., and to make the fans we already have even happier.
What makes this role interesting
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You build long-term relationships in your own region, not one-off deals.
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You have impact at several levels at once: from the board to the care professional on the shop floor.
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There is no fixed account plan yet. You think along about how we organise account management.
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You work from home and at the client's site. A fixed workplace at a client in your region is open for discussion, so you are not always on the road alone.
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You work together with a close-knit team from Client & Market and Product & Technology that, like you, believes in a good, sustainable client relationship over quick sales.
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You drive a company car.
We think you will be successful if you have the following qualities:
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You have at least one previous role in account management or sales behind you. This is not an entry-level position.
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You know the VVT market and understand how care organisations really work. If you come from an adjacent sector (for example medical devices, pharmaceuticals or other care-related suppliers), that is also valuable.
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You understand how to move along with several levels at once: you bring board, management and care professionals along, even when their interests do not automatically align.
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You are a networker by nature. You build and maintain relationships, also outside the organisation. In the network of RSO's and network care you feel at home.
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You are positive and enthusiastic, and that is contagious: clients feel that you are there for them.
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You have a driving licence: you are regularly on location at clients in West Brabant.
What we offer
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Salary: € 4,000 – € 5,900 gross per month based on 40 hours
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A bonus is open for discussion based on demonstrable results in client retention, cross- and upselling and a higher NPS.
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A lease car, laptop, smartphone and a reMarkable
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A home working allowance and a very good pension scheme
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A training budget of € 500 per year
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5.4 weeks of holiday per year
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A largely self-scheduled working week: at home, at the client, and on average once a month at the office in Enschede
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Room to help shape how account management is organised at Ecare
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Sales support that relieves you of administration and CRM as much as possible, so your focus can be on the client
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From 2027 we offer AI training to further develop you in your role
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A really fun working atmosphere, with weekly drinks and informal, friendly colleagues
About Ecare
Ecare develops PUUR., software that supports care professionals in elderly care and mental health care in their daily work. We stand for smart, simple solutions that really help move the care sector forward. At Ecare you work not only on software, but also on a better future for care professionals and clients. We believe in a responsibly simple way of organising care: no top-down approach, but responsibility where it belongs, with the care provider. At Ecare we have a 4-day working week (32 hours is the standard, more hours are open for discussion). We do everything for the professionals in care, with a bold, energetic and independent team of diverse personalities. We all recognise ourselves in our core values: connective, forward-looking and reliable.
Apply
After reading this vacancy, are you keen to get to know us better and to introduce yourself? Then send us your application with CV via the application button or email Pieter-Bas van Vliet at pieterbas.vanvliet@ecare.nl. If you have any questions, you are also welcome to call Pieter-Bas or send a WhatsApp message on 06 18 237 156.
A message for recruiters: we understand that you would like to get in touch with us, we know ourselves how great Ecare is. However, we are not looking for external help to fill this position, so you can save yourself the effort and do not need to call us :) Do you think you fit with us? We would love to hear from you!