About Trustpilot
What is Trustpilot?
Trustpilot runs the world's largest independent consumer-review platform, on a mission "to be the universal symbol of trust, bringing consumers and businesses together through reviews." Founded in 2007 in Copenhagen with "a simple yet powerful idea," the company is "open, independent, and impartial" — helping "consumers make the right choices and businesses to build trust, grow and improve." Today Trustpilot hosts "more than 300 million reviews and 64 million monthly active users on average across the globe," and the numbers keep growing. It is a profitable, high-growth FTSE 250 company (London Stock Exchange: TRST) with more than 1,000 employees worldwide.
Where will I work?
Trustpilot is "headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York." Its largest hubs are Copenhagen and London, with significant engineering and data teams in Edinburgh and commercial teams across Hamburg, Amsterdam, Milan and New York. On working style, Trustpilot offers "a range of hybrid, office, and remote working options" — described in roles as "a range of flexible working options to dedicate time to what matters to you." Offices are built for connection: the Copenhagen HQ has "a coffee bar, canteen, and table tennis," while the central London office comes "complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for."
What is the Trustpilot team like?
Trustpilot describes itself as "driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other." With "over 50 nationalities," it works "across borders and cultures to be the universal symbol of trust." The company is guided by five values: "We start with the customer," "We act with integrity," "We are positively human," "We make it happen," and "We win together." Teams ("Trusties") are cross-functional with "full ownership of our products and codebase," and Trustpilot promises "the autonomy to shape a career you can be proud of."
Work-Life Balance
Trustpilot pairs flexible working with generous time off. Employees get "25 days holiday per year," rising with tenure — "an extra 5 days holiday allocated after your 1 year anniversary" (Copenhagen), or increasing "to 28 days after 2 years of employment" (UK). On top of holiday, everyone receives "two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community." Wellbeing is supported through "full access to Headspace, a popular mindfulness app to promote positive mental health," plus an Employee Assistance Plan and online GP access.
Perks and Benefits
Trustpilot offers a "competitive compensation package + bonus," a "comprehensive health package," "pension," and "life insurance." Learning is well-funded: "Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist," alongside "talent acceleration programs" to "fast-track your career." Parents get "paid parental leave." UK perks include a "season ticket loan and a cycle-to-work scheme," "independent financial advice," and "access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more."