About Sona
Who is Sona?
Sona builds an AI-powered, end-to-end workforce platform — unifying Scheduling, HR, Payroll and Engagement — specifically for the 2.7 billion deskless workers in hospitality, hotels, care, retail and logistics. Founded in 2021 and now operating at sona.ai (with getsona.com redirecting), Sona is a VC-backed B2B SaaS startup that has raised significant capital from world-class investors and grown to 280+ team members. The product is built around Raffy, the company's AI assistant, alongside Forecasting, Scheduling, HR, Payroll and Reporting modules with integrations for enterprise customers.
Where will I work?
Sona has offices in London (Soho), New York, Austin and Lisbon, with a hybrid model — most roles are advertised as 'Hybrid - London' or 'Hybrid - New York' with at least 2 days per week in-office, while engineering and product roles are commonly remote across UK/Europe. Recent open positions include Senior Payroll Specialist (Hybrid London, £45-50K), Senior Software Engineer Elixir (Remote UK/Europe, £85-105K), Senior Machine Learning Engineer (Remote UK/Europe, £95-110K), Solutions Engineer (Hybrid New York, $170-200K), Head of People (Hybrid London, £80-95K), and Account Executive (Hybrid New York, $150-180K with uncapped commission).
What is the Sona team like?
The Sona team operates on four explicit values: 'We are all owners of Sona' (broad ownership and proactive problem-solving), 'We choose speed' (high intensity, accept risk for velocity), 'We are all Sona experts' (deep product knowledge as a differentiator), and 'We win together' (raising standards, giving and receiving quality feedback). Engineering uses Elixir (Erlang VM) on the backend with a machine-learning data science function building Raffy. The team holds bi-annual all-expenses-paid retreats — recent locations include Portugal, Slovenia, Spain and Italy — with photos covering football matches, runs, bake-offs and team workshops.
Work-Life Balance
Sona's published philosophy on the careers page is 'We believe everyone does their best work when they are happy and feel in control. That's why we measure in output, not time.' All UK-based JDs include the same template: 35 days annual leave (25 standard days plus 10 flexible public holidays), an extra day of leave for every year of service, pension matched up to 5%, comprehensive health insurance, enhanced parental leave & pay, co-working stipend for those based outside London, bi-annual retreats, the latest MacBook plus equipment budget, professional development budget, and unlimited free books.
Perks and Benefits
- Share options — all permanent employees granted share options, tracked via Capdesk
- Pension contributions matched up to 5% — salary sacrifice scheme
- Comprehensive health insurance — Bupa in eligible countries ('medical history disregarded')
- 35 days annual leave (25 days standard + 10 flexible public holiday days)
- Extra day of leave for every year of service
- Professional development budget — for courses, conferences, books, learning new skills
- Latest MacBook + equipment budget for home office setup
- Enhanced parental leave & pay — 26 weeks full pay for primary parent/carer; 8 weeks full pay for paternity/secondary parent
- Co-working space stipend for those based outside London
- Bi-annual all-expenses-paid team retreats — recent locations include Portugal, Slovenia, Spain and Italy
- Unlimited free books — feed your curiosity
- Transparent compensation — salary ranges shared on all job posts