About Signifyd
Who We Are
Signifyd is the online retail fraud-protection company built around a single mission: help ecommerce merchants safely approve more orders and grow without the fear of fraud. Trusted by thousands of leading merchants across more than 100 countries, Signifyd's platform securely processes billions of transactions each year. The startup-culture roots — "curiosity, agility and compassion" — are documented in recognition from Forbes, Entrepreneur, The Silicon Valley Business Journal and Inc. Magazine.
What We Do
Signifyd's machine-learning fraud-protection platform protects merchants while letting them ship more orders and enter new markets. The product lines up across Chargebacks, Customer Success, Customer Support, Implementations, Risk Intelligence, Solutions Engineering, Data Science, Engineering and Sales — each named as a career track on the careers site. Salary ranges are disclosed in every US JD; a recent NorAm Director, Customer Growth role posts a $145,000-$190,000 base plus 20% annual performance bonus and up to 2,000 stock options.
Where Will I Work?
Signifyd has seven named offices — San Jose (HQ, 99 S Almaden Blvd), New York, Denver, Belfast, London, São Paulo and Mexico City — with many employees working 100% remotely. Current openings span the full geography: Belfast (Senior Software Engineer, Cloud Platform), Budapest (ML Engineer), São Paulo (Manager, Chargeback Intelligence), Mexico City, US-Remote, and a global "Talent Community" application path.
What is the Signifyd Team Like?
Signifyd's six values are codified: Curious and hungry (lifelong learner with bias for action; "it's always Day 1"), Design for scale (build to last), Tenacious ("be a pioneer and never give up"), Agile (aware, nimble, adapts quickly), Customer compassion (empathy + problem solving), and Roll up your sleeves (humble, helpful, "no one succeeds alone"). The hiring process is publicly published as six stages: Application review → Recruiter screen → Hiring Manager → Case study → Panel interview → Offer (steps 4 and 5 may be swapped depending on role).
Perks and Benefits
US benefits (per public JDs):
- 4-day workweek (32 hrs/week)
- Discretionary Time Off Policy (Unlimited!)
- 401k Match
- Stock options
- Annual performance bonus or commissions
- Paid parental leave (12 weeks)
- On-demand therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health / Dental / Vision insurance + FSA + Short-Term and Long-Term Disability + Life Insurance
UK (Belfast) benefits:
- Pension matched up to 8%
- 'Day one' health, dental and optical insurance
- Enhanced maternity and paternity leave — 12 weeks full pay for mums & dads + 12 weeks half pay for mums
- Cycle to Work scheme + generous annual leave + paid social events
Hungary (Budapest) benefits:
- Pension matched up to 3%
- 'Day one' health insurance
- Mental wellbeing resources + paid team social events
How to Apply
Roles are posted on signifyd.com/careers (which routes to boards.greenhouse.io/signifyd95). 11 roles are open at audit time. There is also a permanent "Talent Community" application path for candidates without a current open match.