About Second Mile
What is Second Mile?
Second Mile is a Revenue Operations Agency based in Knoxville, Tennessee, on a mission to help companies "improve the workweek and scale smarter by reinventing culture, integrating systems and aligning processes." Founded in 2003, the agency specialises in HubSpot and WordPress implementation, paid media, data engineering, and revenue ops consultancy. The business serves clients who want to grow without burning out their teams.
In 2020, Second Mile became one of the early agency adopters of the 4-day workweek: "We made the switch to a four day workweek at Second Mile, and it was one of the best decisions we've ever made." The company credits the change with both better employee lives and "increased productivity and better overall performance."
Where will I work?
Hybrid: the Knoxville, Tennessee office is the cultural anchor, but "some of our team also work 100% remotely within the USA." Most current openings are listed as "Remote" with US-anywhere flexibility. Roles span Account Strategy, Paid Media, Web/Full-Stack Development, Data Engineering, and HubSpot CRM specialisation.
What is the Second Mile team like?
A small team (~8 people) of HubSpot-certified strategists, developers, and consultants. The agency hires "great candidates" and explicitly addresses imposter syndrome: "Don't let imposter syndrome make you hesitate to apply — we love hearing from great candidates! We believe in creating a diverse and inclusive culture and that can only flourish with great people like you."
Employee testimonials emphasise the rare combination of focused work and protected personal time. Sam Crockett (CTO): "I've been so impressed by the amount of work we're able to accomplish within a focused four-day workweek setting. It's refreshing to work somewhere that prioritizes relationships, family, and personal growth." Daniel Hullett (Web Account Strategist): "Knowing I have a three-day weekend ahead means I'm more motivated and focused at work."
Work-Life Balance
Every Friday is off across the entire company — the 4-day, 32-hour workweek is the foundational benefit. On top of that, Second Mile offers unlimited PTO with the company itself shutting down 13-15 days per year (holidays + year-end closure). Paid maternity and paternity leave is part of the family-benefits package. The hybrid/remote setup gives team members the ability to design their working environment around life rather than the other way round.
Perks and Benefits
- Four-day workweek (every Friday off) — 32 hours
- Unlimited PTO (office closed 13-15 days per year on top)
- Health and wellness benefits
- Dental care included with health benefits
- Financial benefits package
- Paid maternity and paternity leave
- Hybrid Knoxville HQ + 100% remote anywhere in USA option