About Intercom
What is Intercom?
Intercom is an AI-first customer service platform, founded in 2011 with headquarters in San Francisco and a major engineering hub in Dublin. Its platform blends AI agents, helpdesk and proactive messaging to resolve customer questions instantly.
Where will I work?
Intercom runs a hybrid workspace with flexible in-office time across its San Francisco and Dublin hubs.
What is the Intercom team like?
Around 1,200 people work at Intercom. It is Great Place to Work-Certified, with 92% of employees recommending it as a great place to work.
Work-Life Balance
Intercom is a standard five-day-week, Great Place to Work-Certified employer, with a flexible hybrid model.
Perks and Benefits
- Medical & vision insurance
- Dental coverage
- Equity / stock options
- 401(k) retirement plan
- Paid parental leave
- Mental health support
- Professional development